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Ballarat Volkswagen
3 Daveyduke Drive, Mitchell Park, Victoria, Australia
About Ballarat Volkswagen
Welcome to Ballarat Volkswagen, located in the beautiful Central Highlands district of Australia. As a family owned and operated Volkswagen Dealer, we have been serving the community of Mitchell Park for over 30 years, bringing our extensive experience in the Motor Industry to every customer interaction.
At Ballarat Volkswagen, we are proud to offer the complete range of New Volkswagen vehicles. Whether you're looking for a sleek sedan, a versatile SUV, or a powerful sports car, our knowledgeable team is here to help you find the perfect match for your needs and preferences. With our commitment to customer satisfaction, you can trust that you will receive top-notch service and expert advice throughout your car buying journey.
In addition to our new vehicles, we also have an impressive selection of quality Used Vehicles available. Each pre-owned vehicle in our inventory goes through a rigorous inspection process to ensure its reliability and performance, giving you peace of mind with your purchase. Our friendly sales team is always ready to assist you in finding the ideal used car that fits your budget and lifestyle.
At Ballarat Volkswagen, we understand the importance of maintaining your vehicle's performance and longevity. That's why we have a state-of-the-art Volkswagen Service Department on-site. Our skilled technicians are factory-trained and equipped with the latest tools and technology to provide comprehensive maintenance and repair services for your Volkswagen. Whether you need a routine oil change, brake inspection, or major repairs, you can trust our Service Centre to deliver exceptional results.
To make your service experience even more convenient, we offer online booking for your next service appointment. Simply visit our website and schedule a time that works best for you. Our team will ensure that your vehicle receives the attention it deserves, keeping it in top condition for years to come.
Looking for a great deal on a new Volkswagen? Be sure to check out our current Special Offers. We frequently update our promotions to provide our customers with incredible savings and incentives. From discounted prices to attractive financing options, there's always a great deal waiting for you at Ballarat Volkswagen.
Visit us today at 1 Daveyduke Drive, Mitchell Park, VIC 3355, or give us a call at (03) 5339-9339. Our friendly staff is eager to assist you and answer any questions you may have. Experience the exceptional service and quality vehicles that have made Ballarat Volkswagen a trusted name in the automotive industry. We look forward to serving you soon.
Photos of Ballarat Volkswagen
1/3 Daveyduke Dr, Mitchell Park VIC 3355, Australia
Opening hours of Ballarat Volkswagen
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
09:00 - 15:30
Sunday:
Day off
Reviews of Ballarat Volkswagen
"Very poor experience with VW Service in Ballarat in relation to a sunroof repair. Will never use them again. Picture is after repair. $2300 for new seals and debris from repairs completed were left in the car."
"Really disappointed and dissatisfied with the service and responsibility taken by Ballarat Volkswagen. I went to them to fix one electric window, and as part of their diagnostics they opened all windows and sunroof of the car using the key. I was told this can help narrow down the cause of the issue. After some discussion, an appointment was booked to get the window looked at. It wasn’t until later that evening that I noticed the sunroof was still up. To close it, I first read the car guide and then attempted to follow the instructions using the key (a long hold of the lock button). As this didn’t work, I went back to Ballarat Volkswagen the next day. I explained the situation to a different staff member, who then drove the car into the workshop to take a look. After about 15 minutes the staff member came back to me and said they couldn’t get the sunroof down. Without any explanation of causes and/or solutions, I was told simply to cover the opening until the appointment. Not happy with the fact that Ballarat Volkswagen couldn’t fix the issue they had created, I decided to take my business elsewhere and called to cancel my appointment with them. I was connected with the same staff member who performed the initial diagnostics. I explained the situation, and while showing empathy, they adamantly reiterated how they had closed the sunroof during the original test of the electronics. I politely disagreed. I had another person in the car at the time to verify that fact. In any case, if to believe this false version of events, the likelihood of the sunroof working for the staff member one day then not for me the next is fairly unbelievable. We all make mistakes, but it was disappointing that the staff member couldn’t accept this as a possibility or take ownership of the problem caused. I went to Ballarat Volkswagen with one problem and came out with two. I understand the issue pertaining to the closing of the sunroof would’ve been there no matter what, whether found by Ballarat Volkswagen or someone else, but I’m frustrated by the lack of accountability, information or willingness to promptly fix a problem of their doing. Now, due to an issue not of my making, I am significantly out of pocket and must take my business elsewhere. A poor effort. P.S. I am happy to communicate further with Ballarat Volkswagen if they believe that they might be able to better handle this issue."
"We were in the market for a new VW and from our 1st visit to Ballarat Volkswagen to actually picking up our new car was a highly satisfying experience. If your looking to purchase a Volkswagen you can’t go past dealing with Marcus Bolitho at Ballarat Volkswagen. Marcus knows everything there is to know about the cars he sells. He is absolutely fantastic to deal with, never were we subject to any pressure tactics, just practical knowledge and advice regarding the various models and accessory options and a very fair price from the beginning. Marcus also went above and beyond with a couple of our requests and was true to his word about delivery time frames (actually the car arrived early). I might also add Ballarat Volkswagen wasn’t the first VW dealership we visited and the others weren’t in the same league in terms of honesty, transparency and customer service. 10/10 Ballarat Volkswagen."
"Highly recommended. Very professional staff who gave me a fantastic deal on tyres and also fixing my cars wheel bearings. Honoured the original quote when the job (through no fault of theirs) took extra time. Even went above and beyond to fix it on a public holiday for me. Car now drives better than it ever has. Really cannot recommend them more highly."
"Absolute pleasure to deal with. From Ryan (Finance) to Neil (Sales) everything was perfect. If you had questions they promptly answered. They both took the time to explain everything in detail. Cheers for making the purchase of my new vehicle an enjoyable one!"
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