Gallagher Bassett
120 Albert Street, Auckland CBD, Auckland 1010
Location & Phone number
120 Albert Street, Auckland CBD, Auckland 1010, New Zealand
About the Business
Welcome to Gallagher Bassett, the largest multi-disciplinary Third Party Claims Administrator in New Zealand. Located at 120 Albert Street in Auckland, our institution is an establishment, insurance agency, and a point of interest for individuals and organizations in need of expert claims management solutions.
At Gallagher Bassett, we specialize in managing claims on behalf of insurers, brokers, government bodies, and self-insured organizations. Our tailored approach helps reduce the cost of claims across all classes of general insurance, providing our clients with efficient and cost-effective solutions.
With extensive experience in policy administration, particularly in Group Life and Health insurance programs, we manage thousands of members from various groups each year on behalf of major New Zealand insurers. Our team excels in membership data management, billing and receipting, underwriting and claims management, health claims assessment and payment, annual renewals, and member communications.
Drawing on our scale, experience, proven systems, and processes, we work closely with our clients to mitigate risk and proactively manage claims portfolios of all sizes and classes. Whether it's accident and health, catastrophe, liability, motor, professional indemnity, property, or travel insurance, Gallagher Bassett has the expertise to handle it all.
Our dedication to excellence extends beyond claims management. We specialize in helping companies improve their claims processes and reduce costs by developing customized end-to-end TPA (Third Party Administrator) solutions tailored to their specific business objectives. Our consultants provide objective and independent assessments of claims environments, identifying problems such as claims leakage, process gaps, and operational inefficiencies. By doing so, we help our clients mitigate risk and improve claims outcomes.
At Gallagher Bassett, we truly care about our customers, our people, our owners, the community, and their future. We believe in The Gallagher Way – a commitment to providing exceptional service and making a positive difference in everything we do.
Discover how Gallagher Bassett can provide claims management services to your business, government agency, insurance company, broker, or underwriter across all classes of insurance. To find out more, enquire now. If you think you have what it takes to make a positive difference to our business and clients, explore our current opportunities.
Reviews
"Called on behalf of our business to find out what has happened to our claim. No one to answer phone, just a request to leave our name and number and someone would call back. Six days later, no one has…."
"Terrible terrible terrible, almost 7 months now trying to sort insurance claim and they simply to refuse to respond to emails"
"They have been assigned my claim by AMI Insurance. So far they have been unresponsive to my attempt to contact them"
"Internal process is a mess. Avoid this company in your future insurance. One star is given to one good assessor from this company. But good employee may not stay long in a bad company, right?"
"Don't do it. Avoid this company like the plague. Have had nothing but stress and worry dealing with them. They never call back when they say they are going to. I have to continuously ring to get updates on our Auckland floods damaged house. They sent a contractor out to cut hunks from our walls and carpets which had got wet 10 weeks ago. No work has been done since. Hopeless."
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