UGG Auckland
About the Business
Welcome to UGG Auckland, your ultimate destination for all things cozy and fashionable! Located at the heart of Auckland on Queen Street, our establishment is a must-visit point of interest for shoe enthusiasts and fashion-forward individuals alike.
As a renowned shoe store, UGG Auckland offers an extensive collection of the iconic New Zealandn UGG brand, known worldwide for its unmatched comfort and timeless style. Step into our store and immerse yourself in a world of luxury footwear that effortlessly combines functionality with trendsetting designs.
At UGG Auckland, we take pride in curating a diverse range of UGG products to cater to every taste and preference. Whether you're seeking the classic sheepskin boots that made UGG famous or exploring their expanding line of stylish sneakers, slippers, and sandals, we have you covered. Our knowledgeable staff is always on hand to provide personalized assistance, helping you find the perfect pair that suits your needs and individual style.
Beyond our exceptional product selection, UGG Auckland offers an unparalleled shopping experience. Our store boasts a warm and inviting ambiance, reflecting the comfort and quality that UGG is renowned for. Immerse yourself in the softness of genuine sheepskin, feel the plushness of premium materials, and indulge in the craftsmanship that goes into each and every UGG product.
As a true shoe lover's paradise, UGG Auckland is not just a store; it's a destination where fashion meets function. Whether you're looking for a cozy winter staple, a stylish addition to your everyday wardrobe, or a thoughtful gift for someone special, we guarantee you'll find it here.
Visit UGG Auckland today at 80 Queen Street, Auckland, and experience the epitome of shoe shopping excellence. Step into our world of comfort, style, and sophistication, and let us help you find your perfect pair of UGGs.
Photos
Location & Phone number
80 Queen Street, Auckland CBD, Auckland, New Zealand
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"No matter which way i search for UGG store on High street, the search engine takes me to the AU store or other retailers in AU. Do you have a New Zealand Website? And do you sell online? I dont want to pay international shipping costs."
"I would’ve given a negative star rating if I could… Your refund policy is absolutely ridiculous. Bought a pair of UGG in early June, contacted the customer support for update on the shipping status three times during wait period, which was about a month and a half. First response: the tracking number will only show error state until it arrives in New Zealand. Weird but ok??? Guess I can’t even track it then. Response two: it was carrier’s delay - nothing UGG could do. Well makes sense, I’ll keep waiting then. Response three: your parcel has been lost, we can only offer a 40% refund. Yes your heard me right FOURTY PERCENT REFUND ON LOST SHIPPING. Then the communication went back n forth: me explaining the consumer protection law from several aspects to the customer service, and they increased the refund amount from 40% to 50% THEN TO 53%. Look, if you’re a store manager or any UGG staff reading this, don’t bother replying with “Thank you for your review…”, go thank your poor customer support team and your garbage refund policy. FYI, the communication between the customer service team is still ongoing."
"No contact over 5 days of phoning the store. Wanted UGGs and after not finding the correct size online wanted to check instore before travelling into the city. Why are phones not being answered and anyone respinding to messages?"
"Services is poor! This store doesn’t comply with the Australia UGG service policy eventhough the name is the same. Staffs are very difficult to communicate. The Australia UGG has to call them up to get the customer services right for the consumers. Otherwise, they will not answer the phone. Be aware if you purchase any shoe from this store."
"Awesome staff. Can get quite busy at times. Parking could be tricky too. But other than anything, store is strategically located. Found what i need for my little bubba. Lovely and helpful staff. Would definitely comeback"
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