Janssen Insurance
About the Business
Welcome to Janssen Insurance, located at Pacific Rise, Auckland. As an establishment and point of interest in New Zealand, we offer a range of insurance products designed to provide you with peace of mind and protect your financial situation in the face of unexpected events.
One of our key offerings is our Mechanical Breakdown Insurance, specifically designed to reduce the financial impact of unexpected repairs. We specialize in providing coverage for Hybrid and EV vehicles, ensuring that you have the necessary protection for these advanced technologies. Additionally, our specialized coverage comes with enhanced benefits and increased coverage.
In addition to our Mechanical Breakdown Insurance, we also offer Comprehensive Vehicle Insurance with Roadside Assistance. This comprehensive coverage protects against loss or damage to your vehicle, giving you added security on the road. Furthermore, we provide insurance that covers 'the gap' between the value of your vehicle and the amount you owe on it in the event of a total loss.
At Janssen Insurance, we understand the stress that comes with a breakdown, which is why we strive to make the claims process as stress-free as possible. We work directly with repairers to organize payment, ensuring a seamless experience for you.
With over 25 years of experience, we have become experts in providing worry-free driving experiences. Our innovative approach allows us to offer the best possible insurance products and services to customers across New Zealand. Our specialized CVI, GAP, CCI, and LPI insurance options provide you with extra protection, ensuring that you are fully covered.
All of our insurance products are underwritten by Quest Insurance, a licensed insurance company by the RBNZ. You can find information about Quest Insurance's Financial Strength Rating and Solvency Information on their website.
Please note that while we have extensive knowledge and experience in the industry, Janssen Insurance does not hold a license to provide financial advice. The information provided on our website is general in nature and is not intended as financial advice. If you have any specific financial situation, needs, or goals, we recommend seeking advice from an independent financial adviser before making a decision.
Choose Janssen Insurance for over 25 years of driving peace of mind. Let us protect you and your family's financial future in the face of the unexpected.
Photos
Location & Phone number
4c Pacific Rise, Mount Wellington, Auckland, New Zealand
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Hi , i have been dealing with Kath, her approach is amazing, whenever she comes to my dealership, she brings new ideas which help us to upgrade our sales. Highly recommend her. She is quite Friendly and enthusiastic. Always look forward to deal with her ."
"We want to express our sincere gratitude to Kath at Janssen Insurance for her exceptional help with our dealership's insurance needs. Her expertise and dedication were invaluable. Highly recommended for businesses like ours!"
"Recently I have received a very good services from Kath in Janssen. She is very patience with me and answers all my questions regarding the policy and she have explained every details to me and my partner. I'm very glad I can purchase the Janssen mechanical breakdown insurance which gives me a peace of mind for my Hybrid car and their coverage is more comprehensive. Thank you."
"Their claim processing is the best in class. They understand your concern and work promptly on your request. My claim was processed within a day with no hassel. Plus everything is online so you dont have to go back and forth over the phone, just type in your message on their claim processing form and the representative will take care of it. PS- want to mention Quinn, he was so patient and understanding, he made my processing so easy and also helped me with non insured claims. What a service will definitely recommend everyone."
"Extremely Dissatisfied - Terrible Service and Unfair Decision! I am utterly appalled by the abysmal treatment I received from Janssen Insurance. They have shown a complete lack of empathy and understanding in handling my stolen vehicle claim, and I am left feeling betrayed and let down by their ridiculous reasoning. My car was stolen and subsequently damaged, which should have been covered under my insurance policy. However, to my dismay, they have declined my claim citing the absurd reason that the car engine was turned on at the time of theft! Are they seriously suggesting that a simple human mistake of leaving the engine on is enough reason to deny a valid claim? This is preposterous and downright insulting! Insurance exists precisely because we acknowledge that human error is inevitable, and accidents can happen to anyone. Yet, Janssen Insurance seems to forget this fundamental purpose of their business. If everyone was perfect and mistakes never occurred, why would anyone even need insurance in the first place? Their decision reflects a complete lack of accountability and an eagerness to escape their responsibilities. It is clear that they care more about preserving their profits than providing genuine support to their policyholders. What's the point of paying premiums diligently if they abandon their clients when they need help the most? I trusted Janssen Insurance to be there for me in times of need, but they have demonstrated a shocking level of incompetence and negligence. They have left me to deal with the financial burden of a stolen and damaged vehicle, which is both distressing and unjust. I strongly advise anyone considering Janssen Insurance to think twice. Their disregard for their customers and their callous handling of claims make them a company to be avoided at all costs. I will be actively seeking an alternative insurance provider that values its clients and fulfills its promises. In conclusion, I am deeply disappointed and disheartened by the pitiful service and unprofessional behavior exhibited by Janssen Insurance. I hope my negative experience serves as a warning to others, so they don't have to endure the frustration and heartache I have faced dealing with this company."
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