Southern Cross Gillies Hospital, Auckland

Welcome to Southern Cross Gillies Hospital, located in Auckland on Gillies Avenue. Our hospital is a leading establishment in the healthcare industry, specializing in short stay surgery and providing family-centred care.

With our state-of-the-art facilities, Southern Cross Gillies Hospital is equipped with four theatres, a purpose-built day-stay facility, and 20 in-patient beds, each with ensuite facilities. Our hospital is renowned for its expertise in head and neck surgery and otolaryngology, offering a range of specialized procedures including oral and maxillofacial, gynaecological, plastic and reconstructive, and general paediatric surgery.

At Southern Cross Gillies Hospital, we prioritize patient comfort and satisfaction. Our friendly and highly professional nursing teams are dedicated to providing exceptional care to patients of all ages. Our medical practitioners have access to advanced technologies, including the da Vinci® surgical robot, which supports minimally invasive procedures.

We understand the importance of nutrition during recovery, which is why we provide high-quality meals to our patients. We also accommodate special dietary requirements upon request. For day-stay patients, we offer comfortable La-Z-Boy chairs for recovery, along with light refreshments. Our overnight rooms are equipped with en-suite facilities, telephone access, and a selection of Sky TV channels for entertainment.

Patient feedback is invaluable to us, and we encourage comments from our patients and their families. Our staff strives to deliver quality and professional care to every individual we serve.

While we maintain flexible visiting hours, we kindly request that visitors depart by 6pm. Please note that due to Covid-19 precautions, visiting may be impacted, and we recommend reviewing our Covid-19 page before planning your visit.

Gillies Hospital in Epsom is part of the Southern Cross hospital network, designed specifically for short stay surgery and family-centred care. Alongside our outstanding facilities, our hospital houses medical specialists who have access to advanced technologies, some of which are shared with other Southern Cross hospitals in Auckland.

For general health inquiries, questions, or concerns, we advise contacting your admitting specialist, GP, or local accident & emergency center by telephone. Additionally, we have compiled a helpful resource called "Bella visits Southern Cross Gillies Hospital," which explains the pre and post-operation process.

Gillies Hospital is widely recognized for its leadership in otolaryngology head and neck services, making it a center of expertise within the region. We pride ourselves on creating an environment that benefits patients of all ages, with purpose-built facilities that support both short stay surgery and inpatient care. On-site, we also have a range of specialist consulting facilities, including audiology services.

To ensure efficient and personalized care, we provide a Southern Cross patient Admission Pack prior to your hospital procedure. These forms help our healthcare teams plan for your specific needs, including personal details, health history, special requirements, and payment information. We kindly request that you complete all sections for a seamless experience.

After reviewing your forms, we may reach out for additional information or request a pre-admission consultation. Please remember to bring your 'Agreement to Treatment Form' provided by your specialist when you come to the hospital.

For your convenience, we offer online patient forms that can be completed and submitted directly to your hospital. This allows for a faster and more efficient process. If you are not a New Zealand resident, we ask that you complete the 'Acknowledgement Form: Non NZ Resident.'

Patient safety is our top priority, and we encourage you to read our Preventing Infection After Surgery brochure and watch our Staying Safe Before and After Surgery video.

Once you have completed the patient forms, you can scan or photograph them legibly and email them to us or send them by post. If mailing, please allow an additional 1-2 weeks for delivery.

We want to ensure that you are aware of the potential risk of blood clots during hospital admission and treatment. If you have any concerns or specific risk factors, please discuss them with your GP or treating medical specialist.

Thank you for choosing Southern Cross Gillies Hospital. We are committed to providing exceptional care and ensuring your well-being throughout your stay with us.