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MOUNT CLEAR MEDICAL CENTRE
10 Whitehorse Road, Mount Clear, Victoria, Australia
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About MOUNT CLEAR MEDICAL CENTRE
Welcome to Mount Clear Medical Centre, a trusted institution located at 10 Whitehorse Road in Mount Clear, Ballarat VIC 3350. As a doctor's establishment and a point of interest in the health industry, we are dedicated to providing the highest quality healthcare and service to all our patients.
At Mount Clear Medical Centre, we prioritize your health and safety. If you are experiencing symptoms such as fever, runny nose, sore throat, or shortness of breath, and have recently traveled overseas, we kindly request that you call our clinic before visiting. Additionally, we ask that you wear a face mask and inform our reception staff immediately upon arrival.
We understand the importance of excellence in all aspects of our medical practice. Our team of experienced doctors and healthcare professionals are committed to delivering the best possible care to each patient. Whether you need a routine check-up, ongoing treatment, or specialized care, you can trust that you are in capable hands at Mount Clear Medical Centre.
In the event that you require test results, we prioritize patient confidentiality and privacy. Therefore, we kindly ask that you schedule an appointment to discuss your test results with your doctor. Our aim is to provide you with the necessary support and guidance throughout your healthcare journey.
Privacy is of utmost importance to us, and we strictly adhere to the Australian Privacy Act 1988. Rest assured that your personal information is handled with the utmost care and confidentiality. For more information on our privacy policy, please speak to our reception staff.
We value your feedback and consider patient complaints as an opportunity to improve our services. Your satisfaction directly impacts your health outcomes, and we strive to ensure that you receive the best possible care. To learn more about our feedback and complaints policy, please refer to the information provided by Southern Cross GP.
We accept various forms of payment, including Medicare or DVA Cards, some Private Health Insurance organizations with GP cover, and BUPA membership. For other patients, fees may apply based on the level of consultation required. Our friendly reception staff will be happy to provide you with detailed information regarding fees and payment options.
To ensure a smooth and efficient appointment, we kindly request that you bring any relevant medical information and documentation. If you need to discuss multiple health issues, it may be best to book a longer consultation. Our reception staff will assist you in determining the appropriate appointment length.
For your convenience, we offer walk-in appointments if a doctor has availability in their schedule. However, we recommend calling reception beforehand to confirm availability. In case of emergencies, please proceed directly to the nearest hospital or call emergency services at '000'. Please note that we triage patients upon arrival, and urgent matters will be prioritized, which may cause slight delays to your scheduled appointment time.
Please note that bulk billing and other fee-related information can be found in the section below. Additionally, certain medical services, such as drivers' medicals, may not be covered by Medicare and will be charged privately. If you have any questions or concerns, our reception staff will be happy to assist you.
Dr. Bahar, one of our esteemed doctors, has been practicing as a GP in Ballarat for the past three years. He is currently working towards his fellowship and has a keen interest in aged care, regularly visiting local aged care facilities.
Getting to our medical centre is convenient, with a two-minute walk from the No. 22 bus stop Regency Drive. We strive to continuously improve our services, and we encourage you to provide feedback through our suggestion box located within the medical practice.
We value open communication and encourage you to discuss any complaints with your doctor, practice nurse, or practice manager. In the event that your complaint remains unresolved, please fill out a complaint form available at our reception.
Our services extend beyond Mount Clear, reaching patients from various areas including Melbourne, Deer Park, Geelong, Bell Park, Belmont, Highton, Newcomb, Norlane, Lara, Geelong West, Alfredton, Sebastopol, Colac, Bellarine Peninsula, Drysdale, Curlewis, Darley/Bacchus Marsh, Gisborne, Moriac, Bendigo, and Long Gully.
We welcome patients from all over Geelong, including Norlane, North Shore, Corio, Bell Post Hill, Bell Park, North Geelong, Hamlyn Heights, Rippleside, and Lovely Banks. Your health and well-being are our top priorities, and we look forward to serving you at Mount Clear Medical Centre.
Photos of MOUNT CLEAR MEDICAL CENTRE
10 Whitehorse Rd, Mount Clear VIC 3350, Australia
Opening hours of MOUNT CLEAR MEDICAL CENTRE
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
10:00 - 14:00
Sunday:
Day off
Reviews of MOUNT CLEAR MEDICAL CENTRE
"Dr Tang is the worst Doctor I've ever seen. Rude and unprofessional. The reception staff are rude too."
"Nothing good to say about this place other than it is local, bulk-billed, and, provided you are first appointment, you are likely to see a doctor without too much of a wait. The two doctors I have seen were both very kind and pleasant. Neither helped in any way whatsoever, however. Although, it must be said that I've yet to find a good GP regardless of location or billing structure. I've seen plenty of private GPs who are just as clueless. The facilities are in desperate need of updating. The rooms are straight out of the 80s. They are cold, uninviting and cheaply made. You can hear people using the toilets. Doctors have no facilities or equipment in the rooms. Doors do little to stop noise."
"Local clinic & they Bulk Bill, but have consistently given inferior service... doctors forget to send referrals thru, send wrong information (even after correcting them), give conflicting advice from 1 appt to the next & double booked my confirmed appt, then made me wait 2 hrs to see the doctor when the clinic had only 2-3 other patients during that entire time. Looking for new clinic."
"Finally painted the centre so it looks fresh. Anyway am putting up a review for one of its new drs Dr Tang very arrgont not a great experience with him Dr Kingsley was away & needed a prescription refilled. Dr Tang needs to up his bedside manner. Will Never see that Dr again. Surely they can get better drs. Put in an email compliant about Dr Tang Gave them a 1 Star because of him. Will be looking for a better medical centre."
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