IAG New Zealand
About the Business
Welcome to IAG New Zealand, a leading establishment and point of interest located in the heart of Wellington at Customhouse Quay.
As one of the most reputable institutions in the country, IAG New Zealand is dedicated to providing exceptional services in the field of insurance. With a mission to protect what matters most to individuals, families, and businesses, we strive to offer comprehensive coverage and peace of mind to our valued customers.
At IAG New Zealand, we understand that insurance plays a vital role in safeguarding your assets, investments, and future aspirations. Our team of experienced professionals is committed to tailoring insurance solutions that meet your unique needs and provide the utmost protection. Whether you require coverage for your home, vehicle, business, or personal belongings, we have a wide range of policies designed to suit various requirements and budgets.
What sets IAG New Zealand apart is our unwavering commitment to excellence and customer satisfaction. We believe in building strong and lasting relationships with our clients, ensuring that their concerns are heard, and their expectations are met. Our knowledgeable staff is always ready to assist you with any inquiries, claims, or policy adjustments, ensuring a seamless and hassle-free experience throughout your insurance journey.
Located in the vibrant city of Wellington, our institution offers a convenient and accessible location for locals and visitors alike. Customhouse Quay, with its stunning waterfront views and bustling atmosphere, provides the perfect backdrop for our institution. Whether you visit us in person or explore our online platforms, you can expect a warm and welcoming environment where your insurance needs are our top priority.
As a point of interest in Wellington, IAG New Zealand also actively contributes to the local community. We believe in giving back and supporting initiatives that make a positive impact on society. Through various corporate social responsibility programs, we strive to create a better and safer future for all.
If you are looking for reliable and trusted insurance services, look no further than IAG New Zealand. Explore our website to learn more about our comprehensive range of insurance products and services. Contact us today or visit our conveniently located establishment at Customhouse Quay in Wellington, and let us help you protect what matters most to you.
Location & Phone number
20 Customhouse Quay, Wellington Central, Wellington, New Zealand
Reviews
"Efficient call, all my issues resolved first time. Friendly service"
"Absolutely horrific to deal with, no duty of care at all and seem impervious to any form of communication. No care or communication or even urgency at all. Still waiting now going on 40 days for the car seats to be replaced. Children's car seat - amazing ."
"Friendly professional and helpful. Problem solved. Awesome to deal with"
"UNACCEPTABLE TIME TAKEN TO RESOLVE CLAIM AND UNSATISFACTORY RESOLUTION. EARLY DEC: Made a claim for damaged I phone that cost $1200 in 2016. 14 JAN: After waiting for IAG courier box to arrive, Couriered phone to directed repairer. 7 FEB: Wife emailed IAG after not hearing back regards repair status. 10 FEB: Wife called IAG to follow up email Sent 7 Feb. Was advised by very apologetic Claims rep that REASON FOR DELAY WAS CLAIM CASE MANAGERS HEAVY WORK LOAD. 10 FEB: Requested $200 excess be wavered as a goodwill gesture noting time taken to resolve claim and having to call and prompt IAG for a reply. Offered no claims bonus worth $300 over 2yrs non-negotiable. Obviously will not be able to claim for next 2yrs to receive the offered no claim bonus which really defeats the purpose of having insurance and paying annual premiums. THANKS IAG FOR TAKING 2MONTHS TO RESOLVE OUR CLAIM AND FOR LITERALLY OFFERING US NOTHING IN RETURN FOR YOUR POOR SERVICE. Also worth noting that phone was insured for what it cost $1200. Due to phone no longer being available we are now being offered a replacement phone currently worth $400 and pay $200 excess."
"Have used NAC insurance for a while now and they're awesome. Had the pleasure of dealing with Bridget today. Outstanding customer service and communication"
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