Prouds the Jewellers Ballarat
About the Business
Welcome to Prouds the Jewellers Ballarat, a premier establishment located in the beautiful city of Wendouree, Australia. Situated on Norman Street, our jewelry store is a true point of interest for locals and visitors alike. With a rich history and a commitment to excellence, Prouds the Jewellers Ballarat stands as a trusted store for all your jewelry needs.
Step into our store and immerse yourself in a world of exquisite craftsmanship and timeless beauty. Our extensive collection showcases an array of stunning designs, from classic to contemporary, ensuring there is something to suit every taste and occasion. Whether you're searching for a dazzling engagement ring, a sentimental gift, or a statement piece to elevate your style, our knowledgeable staff is here to guide you through the selection process.
At Prouds the Jewellers Ballarat, we understand that jewelry holds a special place in people's hearts. That's why we pride ourselves on sourcing only the finest materials and employing skilled artisans to create pieces that are not only visually captivating but also of the highest quality. From diamonds to gemstones, gold to silver, each piece in our store is meticulously crafted to stand the test of time and become a cherished heirloom.
Beyond our exceptional jewelry offerings, we also provide a range of services to ensure your complete satisfaction. Our experienced team is ready to assist you with jewelry repairs, resizing, cleaning, and appraisals, utilizing their expertise to restore and maintain the beauty of your treasured pieces. We believe that every customer deserves personalized attention and exceptional service, and we strive to exceed your expectations at every visit.
As a trusted name in the jewelry industry, Prouds the Jewellers Ballarat has built a strong reputation for integrity, quality, and value. We are committed to providing our customers with an unforgettable shopping experience, where you can explore and discover the perfect piece that captures your unique style and personality. Whether you're a local or a visitor to the area, we invite you to visit our store and experience the magic of Prouds the Jewellers Ballarat.
Location & Phone number
Norman Street, Wendouree, Victoria 3355, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:30 AM - 3:00 PM
Reviews
"Brought a ring, they said it could be resized. Turned out it couldn't. Wouldn't take it back. Waste of time and money."
"Ordered a ring ( had to be custom sized ) on 1/2/23 - told it would be 2 weeks, Heard nothing from the store - went in about 4 weeks later - not in yet. Still heard nothing g from them so I went back 22/3/23 to discover they haven't even ordered it yet! Very disappointed in Prouds service and barely an apology offered."
"Brought a bridal set and advised salesperson that I will be getting resized and asked if it could be resized she advised it would be fine I live some distance like a hour away so was happy with that.. Went to get resized at local jewellers only to be told can’t be done due to the size different I called prouds after that only to be told oh we can’t do anything only issue a refund if u want to bring it back. If staff don’t know about resizing maybe they should not say it can be resized people don’t partially enjoy driving back and hour and a bit just to take their ring back disappointment is putting it lightly"
"I bought a necklace as a Christmas present and the buckle broke at the end of February. When I took it to the store the first junior store girl wanted nothing to do with it and immediately palmed me to the manager who immediately said there was nothing they could do before even looking at the necklace. I insisted it be sent away for assessment and received a quote of $280 to replace the clasp. 2 months after purchasing I’d think this would fall under warranty. Not repairing the necklace is one think but the terrible service is what I am more annoyed about. Both staff members were so dismissive and rude. I would discourage all from shopping here for their inferior jewelry, non-existent warranty policy and their terribly rude and inept staff."
"Went in to look for an item I saw online and wanted to purchase. There were three staff members, one young lady who was already serving a couple and two other staff who were talking at the counter. I waited and walked around the store a few times waiting for someone to offer assistance, as the two staff did not acknowledge me or offer assistance. Eventually the young lady finished serving the couple and offered assistance to me immediately and sold me a few pieces more than I originally intended to purchase. Good on the young lady for being good at her job, shame on the other two for their poor customer service."
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