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Travel Insurance New Zealand (TINZ)
17 Albert Street, Auckland CBD, Auckland, New Zealand
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Photos of Travel Insurance New Zealand (TINZ)
11B/17 Albert Street, Auckland CBD, Auckland 1010, New Zealand
Reviews of Travel Insurance New Zealand (TINZ)
"Truly appalling. And I am still struggling with them 3 months later. My claim has been repetaedly ignored. I opted not to even bother trying with the second claim and am paying for that myself. Both relate to medical issues neither of which were pre-exisitng conditions. To be honest I would rather not take out travel insurance than go with this disgraceful excuse for a travel insurance company. Be warned!"
"Thanks God that I read the reviews I was about to buy my insurance with TINZ but Now I have enough information to abort me intention. Thanks a lot for the comments"
"Be careful everyone with this company. They will find a way to runaway from a legitimate claim. I am glad mine wasn't a major one. Please keep away!!!!"
"I would like to give a negative -5 star rating if possible I would not recommend this company to anyone all they do is wiggle out of responsibility and will not pay any claim. Absolutely disgusted with their communication and level of professionalism, I will take every necessary step to make an official Ombudsman NZ complaint. DO NOT BUY"
"Convinced this insurance company is a scam and are using morally devious methods to frustrate claims. We have made 2 claims, and have experienced a serious delay in communication from TINZ. Their response time is quoted to be within 10 working days, in reality it is double or triple this length in time only to get a generalised reply. They ask for information that is either unavailable or requires you to explain something that has previously been covered. We lodged our first claim 5 months ago and are still waiting for it to be completed. All in all, horrible experience and would rather be uninsured than waste time with these people."
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