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Big Save Furniture
37 Queens Drive, Hutt Central, Lower Hutt, Wellington, New Zealand
About Big Save Furniture
Welcome to Big Save Furniture, a renowned institution located in Lower Hutt, Queens Drive, 37. As a New Zealand family owned and operated business, we take great pride in providing exceptional furniture and home goods to our valued customers. Whether you're seeking to revamp your living room, bedroom, dining area, or any other space, we have a wide selection of high-quality pieces to suit your taste, style, and budget.
At Big Save Furniture, we understand that your home is a reflection of your unique personality and preferences. That's why our dedicated team of experts is here to assist you in finding the perfect furniture that will transform your space into a haven of comfort and style. From contemporary designs to timeless classics, we offer a diverse range of options to cater to every individual's needs.
Step into our store and immerse yourself in a world of possibilities. Explore our extensive collection of sofas, recliners, dining sets, beds, mattresses, and more. Each item has been carefully curated to ensure durability, comfort, and aesthetic appeal, so you can enjoy them for years to come. With our commitment to quality, you can trust that your investment in Big Save Furniture will stand the test of time.
Not only do we offer a wide array of furniture options, but we also provide a seamless shopping experience. Our knowledgeable staff is always ready to assist you with any questions or concerns you may have, ensuring that you have all the information you need to make an informed decision. We believe that exceptional customer service is just as important as the products we offer, and we strive to exceed your expectations every step of the way.
Big Save Furniture is not just a furniture store, but a point of interest in the Lower Hutt community. We take pride in being an integral part of this vibrant city, and we are committed to giving back to the community that has supported us throughout the years. We believe in the power of creating a warm and inviting atmosphere, where customers feel welcome and valued.
So whether you're furnishing your first home, upgrading your current space, or simply looking for that perfect accent piece, Big Save Furniture is here to meet your needs. Visit us today and discover why we are the go-to destination for furniture and home goods in Lower Hutt. Experience the difference of quality, style, and affordability at Big Save Furniture.
Photos of Big Save Furniture
31/37 Queens Drive, Hutt Central, Lower Hutt 5010, New Zealand
Opening hours of Big Save Furniture
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
09:30 - 17:00
Sunday:
09:30 - 17:00
Reviews of Big Save Furniture
"Would like to appreciate service provided by Chetan. Helpful and spent time to decide whats best. Good sales person not pushy like others you can experienec in different stores. Bought the stuff lets hope the product should be good enough to meet expectations as it is expensive & new in store but reduced in promotion. Thanks."
"Appalling experience, don’t waste your time buying from this store all you’ll be met with is a lack of accountability and horrible customer service. If it was possible to rate in the negative I would. I was convinced to purchase a mattress projector after purchasing a new bed from big save furniture $150 later the mattress protector doesn’t even fit the mattress. After continuous emails, over a month of no response I get a call where I am told my correspondences ended up in the spam folder? However, my most recent email advising I would be contacting the CGA didn’t. I requested a refund was told no that it was potentially faulty and they would give me another that I would have to go and collect. The base for our bed was faulty we were advised to return it in store and pick up a new one after a complaint they eventually offered to deliver it and pick up the faulty one, not everyone has the time or the means to pick up a bed base. We ordered a couch at the same time and we’re advised it would take 6-8 weeks max and we would have it before Christmas it has now been 3 months with no couch and we were told in November after chasing up the order it would arrive on 29th December. Then we received a txt message on 18th December that it will arrive in the second week of January. This entire experience has been horrific. After contacting the LH branch and requesting some form or compensation for the inconvenience, we were advised sorry it’s out of our control the only thing we can do is keep you informed about your order. We will never purchase from big save again! Over promise under deliver, passing the blame to avoid taking accountability, no first point resolution and poor customer service."
"I don’t usually do reviews but the customer experience here was great! Amazing tracking system of where your item is with regular text updates. Also delivered within a few days, unlike other places where we would have waited 16 weeks to get the couch! Couch itself is very nice too!"
"I wish i could rate much lower than this! Very terrible costumer service. We bought Mattress, Mattress protector and Drawer Dresser with mirror. The drawer with mirror was un assembled. It did took us 2 hours to assemble. After we put all together one side of the Drawer Dresser snapped apart. We knew one side was slightly shorter than the other side. Immediately we contacted the store manager. About a week later, they send someone to look at it. The guy suggested his manager to order a part because it's faulty. We waited over two months and contacted the guy who supposed to fix it, then he directed us to the store manager. The store manager told us, the parts already here in store " i am waiting to get in touch with the guy who's fixing for you", we waited another month and contacted the store staff again, the lady staff told us, "i don't have information about it, i will call you back once i have discussed with my manager". She never back to us. I recently contacted again. This time, the store manager is new and the previous manager no longer work for the store. She told us she will find out and get back to us. Again she also disappeared. It's a complete waste of money and time. We never go back to this store again. Bad experience!! Never recommend to anyone"
"There are lots of nice new furniture to choose from here!!"
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