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Direct Freight Express
7 Builders Close, Wendouree, Victoria, Australia
About Direct Freight Express
Welcome to Direct Freight Express, located at Wendouree, Builders Close, 7. As an establishment and point of interest, we are committed to providing reliable freight services to our valued customers in Australia.
At Direct Freight Express, we understand the challenges faced by our customers due to various external factors. Although all areas previously affected by flooding in early January are now receiving freight, there are still ongoing delays that are impacting our services for the Kimberley Region of Western Australia. Unfortunately, these service restrictions are expected to continue for the next 12-18 months. We apologize for any inconvenience caused and appreciate your patience and understanding during this time. We kindly ask you to consider the extended delays when consigning to these areas.
Additionally, we would like to inform you that there are several bushfires burning in the surrounding areas of Dubbo, which may result in further delays. As a result, pickups and deliveries may be affected. We are closely monitoring the situation and will strive to minimize disruptions as much as possible.
To provide you with the most up-to-date information, we would like to inform you that services to certain areas may currently experience longer transit times. We recommend factoring in these extended delays when planning your shipments. Furthermore, services to certain areas are currently on hold due to road closures. We apologize for any inconvenience caused and appreciate your patience and understanding during this time.
At Direct Freight Express, we are dedicated to ensuring the smooth transportation of your goods while keeping you informed about any potential delays or issues. We appreciate your continued support and understanding as we work through these challenges. If you have any questions or require further assistance, please do not hesitate to contact our customer service team.
Thank you for choosing Direct Freight Express.
Shed 1/7 Builders Cl, Wendouree VIC 3350, Australia
Opening hours of Direct Freight Express
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
07:00 - 18:00
Reviews of Direct Freight Express
"Tried a couple of times to get through to someone about my delivery, no answer. When delivery arrived the driver started unloading, putting packages on porch without ringing the door bell, needed stacking elsewhere. Very rushed and rough, poor communication, will not use again."
"Surprisingly good. In these challenging times I have low expectations. I placed an order from a vendor on Sunday and received it via this Courier service just 2 days later. Every other product I've ordered even two weeks earlier are still in transit somewhere, but with different couriers. Many thanks Direct Freight. Really appreciate your service"
"Item left a warehouse 140km away from my address on Tuesday (consignment number provided at 9:00am). Tracking on Direct Freight’s website advised delivery on Wednesday. By Thursday (and after numerous calls to Direct Freight and waiting at home each day) item still wasn’t delivered. Was then advised delivery after 4pm Thursday and that the item was “on board”, but that the driver had a lot of deliveries. Again waited and still no delivery. The tracking now says “undelivered” at 5:30pm on Thursday with a “depot scan” shortly after??? It’s now Friday (public holiday - Direct Freight will now be closed until Monday) and I’m still waiting for my item from a company with the motto “when it’s urgent”...I paid $26 delivery fee - it would’ve been easier to drive and get the item myself."
"Website says items available to pickup between the hours of 8am to 5pm. Arrive at depot at 3:15 and place is closed. Ring help desk to then find out I have to wait 45mins+ before someone is at depot. Great setup your running here. Not!"
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