Macpac Albany
140 Don McKinnon Drive, Albany, Auckland 0632
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Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
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Reviews
"Great new look with knowledgeable staff and awesome products"
"Encountered a very helpful lady called Nadia, who was over and above helpful with my wanting to get a replacement harness and hip straps for my vintage (34 yo)Macpac Cascade pack. Sending to chch to get repairs or upgrade done as required, I've already personalised my old pack so want to keep it, but make it comfortable for my older body. Fully recommend."
"I bought a pair of Macpac carbon fiber hiking poles that boasted a lifetime warranty years ago. However, my enthusiasm waned when I encountered a problem: one of the plastic parts unexpectedly broke. Hoping to take advantage of the warranty, I approached Macpac for assistance, only to be informed that their understanding of a lifetime warranty aligns with the anticipated lifespan of the product, which they claimed to be around 3 to 4 years. Despite the poles being in excellent condition, suggesting there is plenty of life left in them, I was left disappointed as my warranty claim was denied. This experience was truly disheartening."
"Got just what I needed and assistant was so helpful."
"The staff are super friendly and helpful! I was served by a nice gal and lad, unfortunately didn't catch their names. Such a good customer experience! Helped me find the product and size I was looking for even though it was a bit busy. Would definitely recommend this store!"
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