Thomas & Chong TerryWhite Chemmart 2 Frederick Street, Castlemaine, Victoria 3450
About the Business
Welcome to Thomas & Chong TerryWhite Chemmart, your trusted destination for all your healthcare needs in Castlemaine, Australia. Located at 2 Frederick Street, our drugstore is a renowned establishment that combines convenience, expertise, and a wide range of health-related products and services.
As a leading pharmacy in the area, we take pride in being a trusted point of interest for the local community. Our store is dedicated to providing exceptional customer service, ensuring that each visit is a pleasant and informative experience. Whether you have a specific health concern or simply need expert advice, our knowledgeable team of pharmacists is always ready to assist you.
At Thomas & Chong TerryWhite Chemmart, we understand the importance of maintaining good health. That's why we offer a comprehensive selection of pharmaceuticals, over-the-counter medicines, and vitamins to cater to your specific needs. Our extensive range of products is carefully curated to meet the highest standards of quality, ensuring that you have access to the most reliable and effective healthcare solutions.
In addition to our wide range of products, we also provide various health services to support your wellbeing. Our experienced pharmacists are available for private consultations, offering personalized advice on medication management, chronic disease management, and general health concerns. We are committed to promoting a holistic approach to healthcare, helping you make informed decisions for your overall wellbeing.
Convenience is at the heart of our service. With our online prescription ordering system, you can easily request your medications and have them ready for collection at your convenience. We also offer a range of health and beauty products, ensuring that you can find everything you need under one roof.
As a part of the TerryWhite Chemmart network, we are dedicated to upholding the highest standards of professionalism and care. Our commitment to quality extends beyond our products and services, as we actively engage with the local community through health campaigns, educational programs, and partnerships with local healthcare providers.
Visit Thomas & Chong TerryWhite Chemmart today and experience the difference of a pharmacy that truly cares. Whether you're seeking expert advice, reliable medications, or a welcoming atmosphere, we are here to serve you and support your journey towards optimal health. Trust us to be your go-to pharmacy in Castlemaine, Australia.
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Location & Phone number
2 Frederick Street, Castlemaine, Victoria 3450, Australia
Hours open
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 1:00 PM
Sunday:
Closed
Reviews
"Great service nice Staff And every thing you expect from a Pharmacy."
"This WAS my favourite local pharmacy - "Quick and friendly service" was my review 5 years ago. Oh how times have changed. I had already taken some of my business 'around the corner' but after today I won't be using this business for my scripts or general pharmacy needs It was bad enough that I had called 9 or 10 times, got through twice only to be cut off and the rest of the time the phone just rang out but being called rude for daining to mention the poor service when I finally got through after nearly an hour trying was the icing on the cake The service at this place has been going down hill for a couple of years but this was a new low point. So you've got staffing problems? We all do but that's no excuse for not being prepared to listen to customer's legitimate complaints. Anyway, you'll have one less customer to worry about having to serve now!"
"Really bad service... Everytime I go here I see something new... I've seen a man and his kid getting a talking to because they tried to collect a script but didn't follow the stores processes (something about a line, despite no one lining up), a pharmacist shaming a breast feeding mother for being on medication despite her doctors orders and so many stressed people just waiting around because the only way to know if your script is ready is to line up again. Go to any other chemist. It'll be quicker and you'll be treated with dignity and you might get some customer service. All that being said, some of the younger staff members are genuinely nice and helpful."
"Not happy with service, staff do not seem to offer any flexibility to solve your problem to receive medication required. Very unhelpful, do not provide any service, do not come back to you when you ask them a question"
"after 7 years with this pharmacy ,I missed a account and as asked publicly in front of a full shop if I could pay my bill because it as overdue . I dont believe that this is a very nice or appropriate way Mr Leon Thomas , you have my phone number and it could have been asked politely and privately with a call . All other pharmacist an staff are great at this store"
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