1st Coast Real Estate

"We bought our house from Mel at 1st Coast Real Estate, as we were living interstate at the time, we decided to use them as our property team (given such a positive experience we had with Mel). What a huge mistake that turned out to be, no inspections done, correspondence not answered, and they stuffed up our lease so we get no property rent increases for the whole year. I have no idea what the Property Manager does, because she does not manage property. The only time I heard from them was when they wanted maintenance done on the house. NEVER LEAVE YOUR HOUSE WITH THESE PEOPLE! Cannot believe they are still in business."

"I dont even want to rate 1 star... It has been 1 month since we vacated the apartment we rent from 1st Coast Real Estate, they said they are waiting for the approval from owner to release our bond, I didn’t see any rationale for this issue. Also, they didn’t give any further reply on the problem even we wrote 2 emails to ask about progress. We have reported your unreasonable behaviour to the Bonds Admin Commerce WA, waiting for their interference. We will also seek legal advice and go to the court if we still can’t get further updates from the SHAMEFUL AGENT of this estate company."

"As a landlord I find 1st Coast Real Estate Absolutely woeful. They do not respond to emails or phone calls regarding issues with the property. We only found out that the tenant had moved out by a friend who lives in the same town. Asked to meet Michelle at the property on a certain day and time and she never showed up. We had to break into our own property to have a look at the condition of the property. And as we expected there was damage to the property. We have paid for a service which they have not provided. So now we are forced to clean up and repair the property. Maybe Marilyn or Michelle might read this review and finally get in touch with us. Stay clear of this real estate agent."

"Real bad service! I was interested in a property in bouvard that she was selling and she didn’t even meet me at the property and just said help yourself to a door key under the mat ! After making a offer on the property I found out that the granny flat that she over sold was not council approved! She then didn’t take my call and hand balled me to her lacky ! She said that she was out playing golf ! Lol Anyway I would think twice about this so called agent as she seems lazy and doesn’t care about customer care at all ! I would give minus 5 stars to be honest as she is a joke !"

"Would never deal with them again. As the property owner, I found their Property Management style woeful. I had to follow up third party payments, tenants destroyed our gardens, rent unpaid, house not clean. Property vacated in August, keys (minus garage remote) not returned until October. Property Manager advised that she would never have put those particular tenants in, had it been her choice - and not that of the proprietor. Proprietor not happy with criticism, advised she is going to retire rather than listen to those her company lets down. Completely unprofessional."