RAC Auto Services Mandurah 281 Pinjarra Road, Mandurah, Western Australia 6210

"Would not recommend taking your vehicle here, a basic service was requested and they took it upon themselves to change sparkplugs etc, at an astronomical cost, I will not return my vehicles as I don't like getting ripped off."

"TOWED MY CAR ALL THE WAY TO CANNINGTON BECAUSE MANDURAH WAS BOOKED OUT, THEN TOWED CAR ALL THE WAY BACK TO RAC MANDURAH. ALSO PRICE MATCHED WITH AUTOMASTERS. VERY FRIENDLY SERVICE THANX."

"Uncapable is a big compliment for them. Arrogant concierge, and very questionable work ethics and integrity. In fact I reckon my car was never really serviced as they provide a counterfeit safety check report (the first time), after complain with the RAC customer service I was invited to bring the car back for a second check, and after 6 hours of "hard job" they was only capable to give the car back dirty and with a nail on the tyre. Been waiting for weeks to get an answer from RAC rappresentative who say open an investigation, but really nothing happened. Be money wise people, and trust your feeling (mine was right about the concierge) but I believe in company. Wrong."

"Booked my Nissan X-Trail in for an air conditioner service last week at the counter by an efficient gentleman. Turned up this morning and when the doors were unlocked at 8am a polite lady checked my booking details and I requested a lift home. A positive young apprentice named Ryan was my driver home and we had a chat about his apprenticeship which he said he was enjoyable. When my X-Trail was ready Ryan came to collect me again with a great attitude. He was due to start lunch but decided to pick me up so that I didn’t ave to wait. Great work Ryan I hope your career goes well for you! When we returned to the RAC office the guy at Reception explained the work carried out and I paid and left with a nice cold air conditioner. Great work all round!"

"AVOID AT ALL COSTS! I read some bad reviews but since they were closest and I'd just moved here I took it to them. Firstly, I specifically asked if they worked on diesels (my van had a fault, wasn't looking for normal service) After charging an extra 2hrs to "fault find" they still couldn't find the issue and told me to take it to a diesel mechanic. Long story short, I disputed the charge and had it towed back to a friend's. Come to look at at today and they didn't even bolt the seats back in! So dangerous!!!! Also caused damage to the interior. It's good that they didn't end up charging me. But the overall process and damage caused made it not worth it."