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Buccaneer Swimming Pools (East Rockingham Display Centre)
129 Dixon Road, East Rockingham, Western Australia, Australia
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About Buccaneer Swimming Pools (East Rockingham Display Centre)
Welcome to Buccaneer Swimming Pools (East Rockingham Display Centre), located at 129 Dixon Road in East Rockingham, Australia. As one of Australia's most established swimming pool companies, Buccaneer Swimming Pools has been in business since 1968.
At Buccaneer Swimming Pools, we pride ourselves on offering the highest quality swimming pools with our patented Pool ColourGuard® surface protection system for fibreglass pools. This unique system ensures that your pool maintains its vibrant color for years to come.
We have achieved numerous milestones over the years, including winning National SPASA Awards for Best Fibreglass Swimming Pool. As a Western Australian family owned company, all of our fibreglass swimming pools are proudly made right here in Western Australia to comply with Australian Standards. Each pool is custom-made to suit local conditions, ensuring the perfect fit for your backyard.
Our pools are built to last, thanks to our use of a new high-strength, corrosion-resistant fibreglass. With up to 20% more strength than traditional pools, our pools have a structural advantage in the market. They feature end elevation, edge beam reinforcement, and step reinforcement, providing added durability.
We stand behind the quality of our pools and offer an Extended Lifetime Structural Warranty with every swimming pool. Compliance with Australian Standards under license BMP No 520101 ensures that our manufacturing process and materials meet the highest standards of quality.
Buccaneer Swimming Pools offers a wide range of modern and classic fibreglass pool designs to suit all families. Whether you have a small courtyard or a large outdoor space, we have a pool that will fit perfectly. Our range includes the compact Capri model for smaller spaces and the spacious Ultimo lap pool for those looking for a larger pool.
With over 40 years of experience, Buccaneer Swimming Pools has become a household name in Western Australia. Our jingle is a familiar tune to the ears of many West Australians. Take a moment to explore our latest range of fibreglass swimming pools and imagine yourself relaxing and enjoying the water in a Buccaneer pool.
At Buccaneer Swimming Pools, we are committed to turning your backyard vision into reality. As a WA family owned and operated company, we take pride in offering the finest quality pools since 1968. Visit our East Rockingham Display Centre today to find your perfect pool and experience the Buccaneer Advantage.
Photos of Buccaneer Swimming Pools (East Rockingham Display Centre)
129 Dixon Rd, East Rockingham WA 6168, Australia
Opening hours of Buccaneer Swimming Pools (East Rockingham Display Centre)
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
10:00 - 16:00
Sunday:
12:00 - 16:00
Reviews of Buccaneer Swimming Pools (East Rockingham Display Centre)
"Absolutely terrible and unprofessional from start to finish. I hope I never have to deal with this company again."
"If you are considering buying a pool here, walk away! once they have your money, they are not concerned with ensuring that your installation is completed on time or supplying you with working products. Customer service is disgraceful, with us as the owners basically supervising/managing the job. No response to emails, phone calls never answered, constantly passed on to customer service who do not know what is going on- never a manager! Pool installed 5 weeks ago - sags that took weeks to resolve, holes put through our soak well pipes with a star picket, pool filled with water and emptied 3 times, plumbing not completed until we begged for works to be completed, electricians did not turn up to scheduled times of which we took time of work (numerous times over the install) to have the handover day scheduled and guess what? The pool equipment, heater, pump chlorinator etc. do not work !!! not to mention they have forgotten to order the pool cover !! pool is so dirty and full of sand and chemicals just sitting in the pool and chemicals left in the yard. Lanscaping and liquid limestone all being delayed with deposits for said works possibly lost! now being told the equipment is a warranty issue (in fact it is a faulty product that has never been used and should be replaced and installed asap) advised no available technicians are available for over three weeks as they are installing new pool installs and we have to go to the bottom of the waiting list. We have paid 40+k upfront this is not acceptable. We are getting nowhere with your customer service team. To say we are heart broken and completely stressed out by this experience is an understatement, the owners of Buccaneer pools Rockingham need to take ownership of the poor service and quality of install. our hard-earned money was entrusted to you to supply us with a quality pool in the time frame that was promised to us by your very convincing and assuring salesman Clinton. I do not expect any contact in regard to this post as has been proven by your current customer service, potential buyers beware !"
"Got a few quotes from a few companies and it came down to buccaneer pools Rockingham and factory pools Mandurah. Unfortunately for us our yard is an odd shape so we wanted a particular design, and it was buccaneer pools who had what we wanted. Signed up with buccaneer pools Rockingham. Almost overnight after signing the dotted line, lost all contact with the salesman from the Rockingham office. A few months out from our promised install date (by the salesman) discovered from head office that this was not the case and the date was in fact 2 months after our promised date . Salesman was CCd into the email chain and despite us receiving an apology from head office, did not hear anything (apology) from the salesman. Eventually received the promised install date as a sweetener. Pool install was delayed by a week (with 3 days notice, council traffic management was blamed for this delay) Pool install was scheduled a week later . Back fill / compaction was delayed until almost 1 month later (Covid blamed), so the yard resembled the Rockingham Tip for this entire time. Grass began to grow through the mounds of sand that surrounded the pool which at this stage was completely full of sand. Job was eventually completed and we now have a pool. Unfortunately we were left with 6 + cubic metres of sand to dispose of which was hard work and financially costly. Pros - head office were originally good to deal with, however, this customer service dropped off towards the end. They were always reactive and I had to chase everything up with them. All the guys who worked on the physical install of the pool did well. (Despite the fact the pool is slightly higher at one end which is going to stuff up the paving when it is laid) Cons- aqua leisure technologies is a monopoly. As a result, while the swimming pool boom continues to last, expect to pay a premium and expect poor service. With the amount of money that you part with, you would expect a lot better, I certainly did anyway. Wouldn’t recommend purchasing a pool through buccaneer pools Rockingham."
"Absolute train wreck, customer service is a joke, no one seems to know what they're doing and do NOT ever expect a call back to any questions or queries as it's not on their radar. Our biggest regret is walking through those show room doors. Absolutely gutted with the whole process and pumping our hard earned cash into this company."
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