Top End Medical Centre 11 Vanderlin Drive, Casuarina, Northern Territory 0810

"Booked for an appointment through call centre at 4:20pm and asking for a confirmation message. No message and once reaching the clinic, the doctor has already left. The staff apologising that the appointment was at 12:20pm. A sick person travelling all the way and gets no service. Sad part is that this is only for a report discussion and this is required for further radiology and services booked in a different facility."

"A big thank you to the nurses and especially Tegan Cavdosa. They were beyond helpful and nice. Tegan really helped me to manage my overseas covid certificate transfer and to receive my new shot and explained me carefully how often and how many shots I need and other complated things for me. Thank you, girls."

"I have nothing much to say about the Casuarina clinic, but have great things for Dr Mu. He is a good doctor who cares about his patients. I had a cold/flu/bacterial respiratory infection and he prescribed me with medications and explained my treatment plan in detail. He followed up with a telephone conversation three days later to check up on me. I would recommend him to a friend or family."

"Always long wait times, usually 1 - 2 hours late at a minimum. My last phone consultation was 2 hours late. The Doctors are incredibly naive and dismissive when presenting symptoms. The doctors don't let you know when results have returned, where you constantly have to chase them for follow-ups. I went to Care point Medical instead who diagnosed my illnesses and referred me to specialists who advised my ailments were urgent and classed as category 1. Meanwhile, the Top End doctors wouldn't do anything to help for months!! I'd hate to think how many others have missed significant treatments due to inadequate Top End Medical doctors. With the removal of bulk billing and inept staff, avoid Top End Clinics at all costs!!"