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The Good Guys Launceston
35 Goderich Street, Launceston, Tasmania, Australia
About The Good Guys Launceston
Welcome to The Good Guys Launceston! Located at 35 Goderich Street, our establishment is not just your ordinary furniture store or home goods store. We are a point of interest in the community, offering a wide range of products and services to meet all your needs.
At The Good Guys Launceston, we understand that your time is valuable. That's why we have made it even easier for you with our online form for all Returns, Refund, Repairs, and Exchanges. Simply fill out the form and save yourself a trip to the store.
But that's not all! Become a Gold Service Extras Member and unlock a world of benefits. From day one, you will receive product care and enjoy exclusive offers and sales. You can even earn StoreCash by meeting qualifying conditions, which can be used towards future purchases. To make it even more convenient, download our Digital Wallet to receive notifications when you earn StoreCash.
For new customers, we have an exciting offer. Apply and be approved for a Latitude Gem Visa credit card, and you can enjoy all the perks that come with it. Just visit our website or come into our store for more details.
We take pride in offering competitive prices. Discounts apply to the current ticketed/advertised price, and we negotiate to ensure that our products are sold at the best possible value. Please note that some products may have been sold below the ticketed price in certain stores prior to the discount offer.
Customer satisfaction is our priority, which is why we offer speedy service. Lodge a claim online to begin the swap or screen replacement process. And if you live within 30km of our store, you can enjoy a bonus service. Additional charges may apply for locations beyond this distance.
Please note that certain offers and promotions may have specific terms and conditions. We encourage you to check the product details for more information.
At The Good Guys Launceston, we partner with trusted subcontractors to ensure that all gas fitting, electrical, and plumbing work is performed by licensed professionals. Your safety and satisfaction are of utmost importance to us.
We also have exciting promotions for our Spot. Buy Now, Pay Later account holders. Spend $50 or more in one transaction and receive a $20 The Good Guys eGift Card. Please refer to the full terms and conditions for eligibility and details.
Thank you for choosing The Good Guys Launceston. Enter your mobile number below to receive a verification code and gain access to your StoreCash balance and current offers. We look forward to serving you and providing you with the best shopping experience possible.
Photos of The Good Guys Launceston
25/35 Goderich St, Launceston TAS 7250, Australia
Opening hours of The Good Guys Launceston
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 21:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of The Good Guys Launceston
"Worst customer service I've experienced in Launceston, or possibly anywhere. Went in to try out hand-held vacs only to find that all the displays were flat, or didn't have chargers. The staff were completely hopeless; finally got a 'manager' (name was Grace - could tell she was a manager because she had her important little headset on, and was doing even less than the rest of the staff), only for her to say she wasn't willing to write off an $80 unit in order to get a charger out. She mentioned the store has been there for 2 years, so I'm assuming she was saying that there hasn't been a charger there for that long? It's a multi-million dollar company, I'm pretty sure they wouldn't mind letting 80 bucks go so that people could actually try their products. Seriously rude and clueless staff. Won't ever me back. Went over to Harvey like l should've done in the first place."
"Terrible service!!! Paid for a TV, only to be told it is not available to be picked up and it could be up to 8 weeks before they have the same TV in stock.. even though they still have my money.. stuck in call centre limbo as they can't even process my refund in store as the TV was purchased online... will never spend money with The Good Guys again"
"Had to unfortunately go there a couple of weeks ago, terrible place to find anything, including the payments desk , finally got service, very unprofessional, in addressing me , took time to get my requested item . Went to pay ,but as I said gas a hidden pay counter , I said I couldn't find you to the salesperson , - their response, was to laugh at me . That is not a response I would of expected. Never will recommend, or walk in the store , unless I really need to. Bella"
"Just had awesome service from Shane- helped me out immensely with making sure I got exactly what I needed at a fair deal. Amazing customer service, so friendly and knowledgeable! I went in to buy a dryer, and walked out with that and with the phone upgrade I also badly needed. Can recommend that if you’re going to Good Guys, Shane is the Best Guy."
"I visited Good Guys today and had the pleasure of dealing with Jason, another manager. I must say that I was impressed with his professionalism and customer service skills. He provided me with the best price possible and was very positive throughout our interaction. His excellent service was a welcome change from my previous experience at the store. I would like to commend Jason for his outstanding service and hope that the company recognizes his efforts. Overall, I had a positive experience with Good Guys today and would recommend their services to others."
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