Mantra Pandanas Darwin
43 Knuckey Street, Darwin City, Northern Territory, Australia
About Mantra Pandanas Darwin
Welcome to Mantra Pandanas Darwin, located in the heart of the city on Knuckey Street. Whether you're visiting Darwin for business or leisure, our establishment offers the best in accommodation in a prime CBD location. Just a stone's throw away from the vibrant Mitchell Street Restaurant Precinct and the popular Smith Street Mall, you'll have easy access to the city's top attractions.
At Mantra Pandanas, you'll enjoy stunning views of Darwin Harbour and the city skyline. Our stylish Hotel Rooms, Studio Rooms, and One and Two Bedroom Apartments are beautifully decorated with contemporary furnishings and equipped with modern amenities. Comfort and relaxation are guaranteed during your stay with us.
Take a dip in our lagoon style pool or work up a sweat in our fully equipped gym. Our facilities are designed to cater to your every need, ensuring a memorable stay in Darwin. For those traveling for business, we have two conference rooms that can accommodate small meetings or large events of up to 130 attendees.
If you're looking to celebrate a special occasion, we are more than happy to host your birthday parties, work gatherings, or even your dream wedding. Our dedicated team will ensure that your event is a success and create unforgettable memories for you and your guests.
Convenience is key at Mantra Pandanas. Downstairs, you'll find a variety of dining options just steps away from your accommodation, making it easy to satisfy your cravings without venturing too far.
We would like to inform you that we are currently undergoing a major renovation of our outdoor swimming pool and deck area. This project is aimed at maintaining high standards and enhancing our guests' experience. The renovation is scheduled to begin on 27th March and is expected to be completed by October 2023. During this time, the swimming pool and outdoor deck area will be temporarily closed.
Please note that the renovation work will take place between 9:00am and 5:00pm from Monday to Friday, excluding public holidays. We will make every effort to minimize noise and guest disturbance during this period. Our front desk team will gladly provide recommendations for alternative public swimming pools in Darwin, ensuring you can still enjoy a refreshing swim during your stay.
We apologize for any inconvenience caused and appreciate your understanding. Our commitment to providing exceptional service remains unchanged, and we look forward to welcoming you to Mantra Pandanas Darwin for an unforgettable experience in the heart of Australia's tropical paradise.
Photos of Mantra Pandanas Darwin
43 Knuckey St, Darwin City NT 0800, Australia
Reviews of Mantra Pandanas Darwin
"Nice room in the center of town. Disappointed pool was meant to be completed by the time we arrived. However won't be completed until October. With no communication"
"Top place to stay. Great room. Good facilities. A bit of a shame we didn't know pool was being renovated though. Will be great when finished though."
"We went to Darwin in the hope of residing at a hotel with a pool and we paid and booked accordingly. Upon arrival we were told the pool is out of commision, no reduction in tariff was offered. We could go to another Mantra hotel and pay to have a swim,go figure. We had a booking for approximately 8 days on the second stint of 6 days we had to chase up for fresh towels and tea and coffee top ups, fully realising that our rooms wouldn't get a daily service. I would of thought on the 3rd day this would of been attended to. And why a hotel of this class hasn't got a customer laundry facility is befuddled. We enjoyed our stay in Darwin."
"I regret to say that our recent stay at Mantra Pandanas in Darwin was far from satisfactory. The room we were initially assigned did not meet the cleanliness standards one would expect from a reputable hotel. The carpets and drapes were heavily stained, and the appliances bore visible signs of wear and tear. The bed linens were also unacceptable, leading us to request a room change. Although the second room was marginally better, it still did not meet our expectations, especially considering the room rate. The staff's response to our concerns was disappointing, treating our complaints as inconveniences rather than valid customer service issues. We were also informed only five days prior to our stay that the pool was under renovation. We sought potential compensation for this disruption, but we were flatly told none would be provided. Even our suggestion of waiving the $19 per night parking fee as a goodwill gesture was rejected, despite ample parking being available. Administrative difficulties added to our frustrations. We requested an invoice under our company's name, as this was a business trip, but the hotel staff insisted that this was not possible. This contrasts sharply with our experiences with other hotels, including another Mantra property in Melbourne, where such requests were easily accommodated. Disturbingly, at no point did we receive an apology for any of the issues we encountered. We were not even extended a simple acknowledgment of our dissatisfaction, which further compounded our disappointment. Unfortunately, based on our experience, we can't recommend Mantra Pandanas to others. We hope that the Mantra management will take this feedback seriously and work towards improving the service and conditions at this property."
"Stayed here for a work trip. Great location. Easy car park and secure. Nice rooms, big with everything you need. I deducted one star because the bed is awful and the pillows even worse :( please get some more supportive pillows. Their breakfasts are excellent, the assortment was huge and everything was fresh and delicious."
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