Novo Shoes,

330 Pinjarra Road, Mandurah WA 6210, Australia

"If it were possible to give a 0 I would. I work in shoe sales myself… I walked into the store and did a very slow circle around the store. I was the only person in the store and the plus size blonde lady didn’t look at me or even say hello. Worst service I have seen in my life! We have customers coming from this store to ours telling us that they were never acknowledged and now I understand where they are coming from. Maybe have a look at your sale and see why you’re not doing so well is because you’re workers can’t even say hi to buyers."

"Just visited Novo in Mandurah. The two lovely girls working around 2pm today were amazing. Went ABOVE and beyond to help me in so many different ways and they should be recognised for their efforts. Thanks so much x"

"Amazing service the lady that served us was so warm and welcoming happy to grab multiple shoes out and remained aware of us even with other people in the store, made sure to come and ask questions as well as generally ask how our day is. Will definitely be coming back!!!"

"The lady working today was 10/10 amazing she was SO helpful and so lovely. I tried on so many shoes which would have probably been annoying but she was so wonderful the whole time and got all of them out for me, was so bubbly and nice I ended up purchasing two pairs from her."

"Very very very happy with my products and the customer service attendant, Ms. Carolle. She was extremely helpful, professional and friendly with a gorgeous smile; just like how she is. She made my shopping so easy and enjoyable. I bought 2 pairs of shoes and she helped me to find my perfect size and wasn’t being fussy at all when I couldn’t find my right size! Will see you soon!"