The Good Guys Mandurah
Pinjarra Road, Greenfields, Western Australia, Australia
About The Good Guys Mandurah
Welcome to The Good Guys Mandurah, your go-to destination for all your furniture and home goods needs in Greenfields, Pinjarra Road, Australia. As an established institution, we pride ourselves on providing top-quality products and exceptional customer service.
At The Good Guys Mandurah, we understand that your time is valuable. That's why we have introduced an online form for all Returns, Refunds, Repairs, and Exchanges, making the process quick and convenient for you. We aim to make your shopping experience as hassle-free as possible.
Become a Gold Service Extras Member and unlock a range of exclusive benefits from day one. Enjoy access to product care, StoreCash rewards, and receive special offers and sales. Start your report online for speedy service and lodge a claim to begin the swap or screen replacement process.
For new customers, we offer the opportunity to apply for a Latitude Gem Visa credit card. This card provides additional benefits and perks when shopping with us. Please visit our website or in-store for more details and to check if you are eligible.
Earn StoreCash by meeting qualifying conditions, including signing up and downloading the Digital Wallet before making a purchase. Refer to the StoreCash Terms and Conditions for full details on how to receive notifications when your StoreCash has been credited to your Digital Wallet.
Take advantage of our discounts on current ticketed/advertised prices. As we negotiate, some of our products may have been sold below the ticketed price in certain stores prior to the discount offer. Please see individual product details for more information.
Please note that time limits and additional Terms and Conditions may apply to certain products. We recommend reviewing the product details for specific information.
Enjoy the convenience of our bonus service within a 30km radius from our store. Additional charges may apply for distances beyond 30km. Please see product details for more information.
Our store credits are sent via SMS or email, and the expiry dates may vary depending on the promotion. Please note that store credits exclude all types of Gift Cards, Epay Cards, and Agency brands. For complete details, please visit our website.
If you are looking to trade-in your old device, we offer trade-in offers through SquareTrade. Please visit the SquareTrade website for full Terms and Conditions. Remember to remove all data from your device before shipping, as The Good Guys and SquareTrade are not responsible for any lost files or data.
Please be aware that Home Services Network Pty Ltd, operating as The Good Guys Home Services, does not perform gas fitting, electrical, or plumbing work. All such work is performed by licensed subcontractors engaged by The Good Guys Home Services, and the necessary safety/compliance certificates are issued by these licensed subcontractors.
For Spot. Buy Now, Pay Later account holders, spend $50 or more in a single transaction at The Good Guys until 30 September 2023 to be eligible for a $20 The Good Guys eGift Card. Refunds, chargebacks, and special promotions do not contribute to the spend criteria. Please refer to the full Terms and Conditions for this offer.
To stay updated on your StoreCash balance and current offers, please enter your mobile number and request a verification code via text message. Once verified, you will have access to all the information you need.
Thank you for choosing The Good Guys Mandurah. We look forward to serving you and providing you with the best shopping experience possible.
Photos of The Good Guys Mandurah
Tenancy 4, Corner Lakes Road &, Pinjarra Rd, Greenfields WA 6210, Australia
Opening hours of The Good Guys Mandurah
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of The Good Guys Mandurah
"I have purchased a lot of products from Good Guys and always get great service and advice. I made a phone call today with a problem with a microwave, the young lady got it sorted within minutes. She was so helpful and friendly. I wish I’d remembered her name, but I hope all the staff are made aware that their customer service is fabulous!"
"Went to purchase a Delonghi oven here, the employee said they didn't have it in stock but Joondalup did. Rang Joondalup store was told I would get a call back never did. When I finally called back the guy said they are waiting on stock and don't have any at the moment however he said I could have purchased the oven at the sale price in Mandurah and now the oven is $200 more , great customer service wouldn't give the original price so will shop else where. Thanks"
"Distinctly pathetic. Order placed for a paticular date not fulfilled because they don't have the item. In today's age how can you not know whether or not you even have the item that you're selling. Sales staff simply tell you to call a number which is AI, and the Artificial Intelligence has no intelligence at all and hangs up on you. There is absolutely NO customer service at all. Absolutely disgusting."
"Massive shout out to two young team members today at Good Guys, Mandurah. Firstly, Kate who was demonstrating the Nespresso coffee machine at the front of the store...she made us a delicious coffee whilst telling us about the machine...she was polite and knowledgeable about the product, even though she knew we just fancied a coffee, but was happy to make us one and we were happy to listen...who knows we may even buy one in the future! Secondly, Joel, who helped us buy our new TV. He knew exactly what he was talking about, gave us details about the product, offered his opinion based on his own experience and was so polite and helpful. So nice to be served by young people who are happy in their roles and happy and willing to give great customer service! Thank you!"
"Came in today to check out the new Breville Barista Pro & Express. Had Matia show me what was on offer on both machines. Then she sold me on the delonghi La Specialista Mint green Coffee Machine. Completely different from what I was after but so happy with the price given, I couldn’t say no. I walked out a very happy customer. Thank You Good Guys and thank you Matia. ⭐️⭐️⭐️⭐️⭐️"
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