Westgarth Realty

"Fortunately, and finally our Landlord agreements have ended with Westgarths Realty. I admit I found the purchase of a property through them relatively positive experience apart from the fact that the Receptionist said she’d given me a response from the Vendor when indeed she hadn’t. It nearly led to them not getting a sale. Based on their own verbal recommendation with Property Management my son and I entrusted them with a total of 4 Investment Properties over the period of less than 12 months. Six months in we started to feel that communication in the office was not thorough. Information to our tenants or from them to us or maintenance notice to Realty were not being passed on. Eventually after what could be deemed acceptable human error occasions to occur, it got to the point that we would cringe when an email came through wondering what we’d discover. We were not permitted full Landlord access to the Portal however we had to advise them of tenants being in arrears by weeks several times and even not picking up the rent increase that wasn’t being paid for a few months for one of the properties. Changing agents became necessary to try and find some peace of mind for the management and admin fee’s being charged by Westgarths. This is when Westgarths true colours and evidence of their poor property management started to become obvious. There is too much to note everything that was handled poorly, but here however is a quick overview of some shortcomings, health hazard maintenance requests were not being passed on, condescension to new agency and twisting information to try and make problems my fault. They were totally unreasonable and completely reluctant to cooperate with handover date, time, documents, and keys leaving tenants with no forwarding information until after the weekend when the new agency could get the documents and start processing the information. Inspections were quickly done in the last few days, inconvenienced tenants and not following correct protocol for entry. Over-all the ‘tug-of-war’ was exhausting and accusations flabbergasting. We are so relieved to be rid of their lies, false pretentions, gas-lighting and wasted time, where I’ve had too much time spent to them to keep track of stuff, looking at the detail and bringing it to their attention. I offered to provide them with information, for them to know what brought about our dissatisfaction but they did not pursue it. Integrity is not their strength!"

"These grubs take every tenant to court to claim money. They use old photos in outgoing report to claim money. George is a cunning peices of work. I would not waste time or effort with this real estate agent. They are liars and make you feel like you have done wrong. We moved to QLD for work and we had nothing but trouble with these two thieves. I do not recommend at all!!! so stressful and when they don't get their way they threaten you with being black listed for life."

"I could not have asked for better service Leanne went out of her way to make the sale of my property go as smooth as possible Leanne is a delightful agent and I highly recommend her"

"Buyers, sellers, investors and landlords would be wise to choose Westgarth Realty as their agent. George, Leeanne and their family and staff will support you with integrity."

"We asked George and Leeanne to help us sell our property after two other agents didn't bring any clients through. They had showings immediately. I was very impressed with Leeanne's attention to legal detail. They had two offers quickly."