The Good Guys Toowoomba
900 Ruthven Street, Toowoomba City, Queensland, Australia
About The Good Guys Toowoomba
Welcome to The Good Guys Toowoomba! Located at 900 Ruthven Street in Toowoomba City, our establishment is a renowned furniture store, home goods store, and a popular point of interest for locals and visitors alike.
At The Good Guys Toowoomba, we prioritize customer satisfaction and convenience. To save you time, we have introduced an online form for all Returns, Refunds, Repairs, and Exchanges. Now, you can easily process these requests from the comfort of your own home.
As a Gold Service Extras Member, you will enjoy exclusive benefits from day one. From StoreCash rewards to access to special offers and sales, our members receive extra perks that enhance their shopping experience.
For speedy service, members can start their reports online, ensuring a seamless process for any issues they may encounter. Whether it's a swap or screen replacement, our dedicated team is here to assist you every step of the way.
If you're a new customer, you have the opportunity to apply for a Latitude Gem Visa credit card. Approved applicants will unlock a world of benefits, including monthly offers and flexible payment options. Visit our website or drop by our store for more information on how to apply.
We also offer the opportunity to earn StoreCash. By meeting qualifying conditions and signing up for StoreCash, you can receive email or SMS notifications when your earned StoreCash is credited to your Digital Wallet. Refer to our StoreCash Terms and Conditions for full details.
Our discounts apply to the current ticketed or advertised price, ensuring that you get the best deals on our products. As we negotiate, some products may have been sold below the ticketed price in certain stores prior to the discount offer. Please see the individual product details for more information.
Please note that certain terms and conditions apply to our promotions and offers. Time limits and specific requirements may be applicable, so we encourage you to carefully review the product details for complete information.
We also provide a bonus service within a 30km radius from our store, with additional charges applying beyond this distance. Please refer to the product details for more information on our service coverage.
For new customers, we offer bonuses upon connection approval. However, this offer excludes current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. The bonus will be issued once the connection has been approved.
Keep an eye out for our Store Credits, which are sent via SMS or email. Expiry dates may vary depending on the promotion. Please note that certain types of Gift Cards, Epay Cards, and Agency brands are excluded from these credits. Visit our website for full details.
When it comes to trade-ins, we offer various options based on the condition and age of your device. However, please ensure that you remove all data from the device before shipping it to us. We cannot be held responsible for any lost files or data.
At The Good Guys Home Services, we work with licensed subcontractors for gas fitting, electrical, and plumbing work. All necessary safety and compliance certificates are issued by these licensed professionals. Our priority is ensuring the highest standards of safety and quality for our customers.
For Spot. Buy Now, Pay Later account holders, we have an exciting offer. Spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys, and you will receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and special promotions do not contribute to the spend criteria. Terms and conditions apply.
To stay updated on your StoreCash balance and current offers, simply enter your mobile number and request a verification code via text message. Once verified, you can access all the information you need.
We look forward to serving you at The Good Guys Toowoomba. Should you have any further questions or require assistance, please do not hesitate to reach out to our friendly team.
Photos of The Good Guys Toowoomba
900 Ruthven St, Toowoomba City QLD 4350, Australia
Opening hours of The Good Guys Toowoomba
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 19:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of The Good Guys Toowoomba
"Stayed open so I could get something friendly. Staff, happy to help, even carried my item to the car for me!!! Will use them again..... oh and have me a great discount!"
"My mother and I have just purchased a washing machine and extended Warranty from the Toowoomba Good Guys. When we went to the Customer Service desk to pay for the item, we experienced extremely bad customer service by Shiane. She did not greet us, did not look us in the eye and when my mother asked a question about the Warranty she did not respond and there was no polite farewell. A person with this kind of attitude and personality should not be in a role of customer service. Although, we would like to acknowledge the sales lady Belinda, who sold us the machine was extremely helpful. 5 star!"
"Over the weekend and today, we had dealt with a few members of the team. They all were very helpful, respectful and patient. If you need to update Telstra plans - Good guys can do this. Whilst there I had a free coffee too. Thank you Good Guys Toowoomba"
"Worse Experience I ever had from a Good Guys Store. Poor Communication, Sales Staff doesn't know how to treat people with friendly, waiting for a long time in the store to get more information about the product and they have no knowledge about the product and billing team don't even promoting Gold service membership to customers. If you paid through Bpay store people didn't even notified delivery Team and customer that the payment had been successfully received and delivery driver contacted me when I am not home and Good Guys Store Toowoomba Billing Team Charged extra delivery fees. This is not the way to treat a customer by a reputed franchise. I strongly won't recommend this store to anyone who is looking forward to spend above 2K Terrible Experience!!!"
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