R.M.Williams Grand Central Toowoomba
Dent Street, Toowoomba City, Queensland, Australia
About R.M.Williams Grand Central Toowoomba
Welcome to R.M.Williams Grand Central Toowoomba, your ultimate destination for all things fashion and footwear in Australia. Located in the heart of Toowoomba City on Dent Street, our clothing store is not only a point of interest but also a haven for shoe enthusiasts.
At R.M.Williams Grand Central Toowoomba, we understand the unpredictable weather of an Australian winter, and that's why we have curated a collection of the latest arrivals that are designed and primed to withstand the elements. From cozy knitwear to stylish outerwear, our clothing selection ensures you stay both fashionable and comfortable during the colder months.
But it's our shoe store that truly sets us apart. Step into our store and discover the craftsmanship and quality that goes into every pair of R.M.Williams boots. We offer a range of styles, including our iconic Chelsea boots, which boast countless unique qualities worth celebrating. One of the most important features of our Chelsea boots is their signature one-piece leather design, ensuring durability and a timeless look that never goes out of style.
To ensure your R.M.Williams boots last a lifetime, we also provide high-quality cedar boot trees. These boot trees not only preserve the shape of your boots but also extend their lifespan, making them a worthwhile investment for any boot enthusiast.
Whether you're a fashion connoisseur or simply appreciate the artistry behind a well-crafted pair of shoes, R.M.Williams Grand Central Toowoomba is the place to be. Visit us today and immerse yourself in a world of style, quality, and Australian heritage.
Photos of R.M.Williams Grand Central Toowoomba
Shop 1064 Dent St, Toowoomba City QLD 4350, Australia
Opening hours of R.M.Williams Grand Central Toowoomba
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews of R.M.Williams Grand Central Toowoomba
"Over heard the following: Customer gets asked can you afford these before she let's him try boots on: Guy walks in asking to try some boots on, sales woman, says they are $490, do you think you can afford them.... The guy is wearing jeans, a black t shirt and a rolex. He looks annoyed and turns to leave. The staff member laughs and talks to the other member and they say, solved that time waster."
"First time ever leaving a customer review, such was the absolutely appalling customer service (or lack thereof) displayed. For context, I had left the store approximately 15-20 minutes prior as the store was quite busy (approximately 7 or so customers). I figured that I would give it some time and return later. I did not have any interaction with staff during this initial visit, which was fair given how many people were in the store. After returning a short while later, the two staff (one older lady & one younger lady) were both attending to customers, with another couple also waiting to be served. The younger staff member acknowledged me, but did not ask if I needed anything, which (again) was fair given she was already with a customer. The older lady finished serving her customer and then served the couple that were waiting. Both staff members then finished with their customers at the same time. By this time, a pair of young girls had been in the store less than 2 minutes, and another lady with a pram walked in as one of the previous customers walked out. Conversely, I had been waiting patiently for between 10-15 minutes. Never at ANY stage was I asked if I required assistance and I would've imagined it was somewhat obvious from my body language that I was waiting (e.g. not browsing items any longer; making eye contact with the older lady staff member; not trying on any items). Both staff members approached the other customers (two young girls and the lady with the pram) and offered assistance. I stood there open-mouthed and in utter disbelief. An utterly APPALLING display of customer service. I won't be returning to this store EVER again. As someone who works in retail sales and shops at retail stores regularly, this was easily the WORST display of customer service I have ever experienced!"
"Popped in to order some custom boots. After a very ordinary experience at an RM Williams store in Brisbane, I was blown away by the service and knowledge from Erica at RM Williams Grand Central. I would highly recommend this store."
"Went to buy some gear here, my wife and I the only ones in the shop initially, we weren't served, other customers arrived in more formal dress, they were served immediately. I don't normally pick up on this type of descrimination or segregation cause of our atire but this I certainly noticed. We went to Myer instead and were very well taken care of with their staff and range of RM Williams, love their products."
"Great products, lovely staff"
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