North Queensland Customs Services

Welcome to North Queensland Customs Services (NQCS), your trusted international freight forwarder and customs clearing house in Queensland, Australia. With a strong network of agents both locally and internationally, we offer a wide range of transportation services for import and export sea freight to all parts of Australia and around the world.

At NQCS, we understand the importance of efficient and economical freight rates, which is why we utilize our extensive communication network to arrange the best options for your cargo, whether it's a small shipment or a charter vessel. Leave the moving of your freight, banking requirements, and government formalities to us, and experience a hassle-free process.

Our expertise extends to air shipments as well. Working closely with major carriers, we ensure that your cargo reaches its destination swiftly and seamlessly. With our quality service, we prioritize high priority shipments, picking up, documenting, reserving, and moving your cargo on the first available flight. We also provide real-time updates on the movement of your freight, keeping you informed every step of the way.

For cargo within North Queensland, we have our own fleet of specialized container transport trucks and experienced drivers, guaranteeing reliable delivery to any destination. And for the rest of Australia, we have access to a network of transport operations, ensuring timely delivery every time.

We understand that certain commodities require special handling, especially perishables and dangerous goods. Our personnel are certified in handling all types of perishable or dangerous goods, ensuring rapid and safe transportation for your products. We work closely with third-party logistics/storage providers who share our customer-focused approach and go the extra mile for our customers.

NQCS also offers technical and advisory services to manage safe and cost-effective international and domestic transport. With our extensive global network and affiliations, we handle all modes of international freight, including courier consignments. We can also provide consultancy services to optimize your trade routes and import/export port operations. Additionally, we offer advice on importation requirements under the Department of Agriculture, Water, and the Environment's Biosecurity legislation.

As a licensed Customs Broker, NQCS can clear your imported or exported goods through customs efficiently. Our experienced team prepares all necessary documents or electronic submissions, calculates taxes, duties, and excises, and facilitates communication with relevant government authorities. We are licensed by the Australian Border Force and proudly a member of the International Forwarders and Customs Brokers Association of Australia.

With almost 50 years of experience, NQCS has grown from a small regional customs broker to serving national and international customers. Our extensive network of agents and depth of knowledge ensure that we can overcome trade barriers and identify efficiencies where others cannot. Our team of experienced professionals in freight forwarding, customs clearance, and logistics is dedicated to providing top-notch service.

Visit us at our South Townsville location on Boundary Street, or reach out to us through our postal address at PO Box 377, Townsville. Experience the seamless and efficient services of North Queensland Customs Services today!