Healthlink Family Medical Centre
About the Business
Welcome to Healthlink Family Medical Centre, located in Cranbrook, Australia. As one of Townsville's leading medical establishments, we have been providing exceptional care to our community for over 36 years. Many people consider us to have the best bulk billing doctors in Townsville, and our friendly receptionists are always ready to greet you with a warm smile.
At Healthlink, we are proud to be the hub of a group of private medical practices. Our team includes general practitioners, psychologists, mental health practitioners, podiatrists, dieticians, dentists, pathologists, and physiotherapists. With such a diverse and experienced team, we are equipped to address a wide range of healthcare needs.
We understand the importance of accessibility, which is why we are the earliest opening Medical Centre in Cranbrook. We are open every day from 7am, ensuring that you can receive the care you need at a time that suits you. Please note that we are closed on Christmas Day and New Year's Day.
In response to the current global situation, we are pleased to announce the launch of GP Telehealth consultations. Through the Healthdirect Video Call Platform, supported by the Australian Government Department of Health and most State Governments, you can now have virtual consultations with our doctors. This service is available to patients who live in remote areas and have seen Dr Patel three times in the last 12 months. If you meet the Medicare criteria, you will be bulk billed. For those who do not meet the criteria, a consultation fee of $49 will apply.
We prioritize the privacy and security of your personal health information. Rest assured that your medical record is treated with the utmost confidentiality. We only disclose your information to third parties with your consent or when necessary for your treatment and well-being. Our practice follows the principles of the RACGP Handbook for the Management of Health Information in Private Medical Practice, ensuring that your information is handled in accordance with industry standards.
We value feedback from our patients, and we encourage you to share your experience with us. Take a moment to read what our patients have to say and leave us a review today.
To book an appointment, you can either use the convenient online booking system through HealthEngine or call our receptionists. We are here to make your visit to Healthlink as smooth as possible.
Thank you for choosing Healthlink Family Medical Centre. We look forward to providing you with exceptional healthcare services.
Photos
Location & Phone number
533 Ross River Road, Cranbrook, Queensland 4814, Australia
Hours open
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 3:00 PM
Sunday:
7:00 AM - 1:00 PM
Reviews
"Very busy, but friendly staff and Dr. Mohammed was happy to go through my medical issues. No time pressure. First time there and it will be my regular clinic."
"Reception is polite and professional and friendly. My Dr. M is always helpful and certainly makes me comfortable. Never a reason for dissatification always makes me feel better.I would not go anywhere else. Thankyou Doc and staff all"
"My husband had to wait 7.5 hours yesterday to see a GP. Arrived before 8:30am and wasn't seen until close to 4pm. No phone appointments available and wasn't given the option to go home and come back. This hasn't been the first time but it will be the last as our family won't return again. I understand the need for appointments but if we are sick on the day and need a walk in, that should be accommodated for within an appropriate timeframe (not 8 hours). He was told a wait time of 2 hours FYI. Our entire family plus extended family have been coming to Heathlink for years so its very disappointing."
"Always courteous Reception Staff. Helpful when getting in to see a Doctor, especially if you can't see your own doctor. Always a smile or two."
"I have been a patient at your surgery for many years. My doctor is Dr Butt. He is very knowledgeable very professional and always pleasant to talk to. He has literally saved my life twice. He diagnosed my diabetes and also identified that I had prostate cancer. I have absolute confidence in his diagnosis and treatment options. I am also very grateful that you offer a walk in option as we have young children and a business and sometimes making an appointment is difficult to do as things change on an hourly basis and I have had to cancel appointments in the past."
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