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QIFVLS Townsville Office
122 Walker Street, Townsville City, Queensland, Australia
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About QIFVLS Townsville Office
Welcome to the QIFVLS Townsville Office, located at 122 Walker Street in Townsville City, Australia. As an establishment and point of interest, we are a free legal service specifically designed to assist Aboriginal or Torres Strait Islander individuals who have been affected by family violence or sexual assault. Our mission is to provide culturally appropriate services throughout Queensland.
If you or your family are in need of legal support or require more information, please feel free to call our friendly team at 1800 887 700. We understand the unique challenges faced by our community and are here to help.
At the QIFVLS Townsville Office, we offer a range of services covering various legal areas such as Child Protection, Domestic and Family Violence, Family Law, Victim Support, Victims Compensation, and Witness Assistance Law. We are dedicated to ensuring that our services are accessible to those in need, which is why we have additional offices in Thursday Island, Bamaga, Cairns, Mount Isa, Rockhampton, and Brisbane.
Our Thursday Island Office serves Aboriginal and Torres Strait Islander individuals residing in the Torres Strait and Northern Peninsula Area regions. Similarly, our Bamaga Office caters to those living in the Torres Strait and Northern Peninsula Area Regions.
The Cairns Office extends its services to the Atherton Tablelands, Aurukun, Bamaga, Cairns, Coen, Cooktown, Hope Vale, Injinoo, Innisfail, Kowanyama, Kuranda, Laura, Lockhart River, Mareeba, Mossman, Mossman Gorge, Napranum, New Mapoon, Old Mapoon, Pormpuraaw, Seisia, Umagico, Weipa, Wujal Wujal, and Yarrabah areas.
For individuals in Bedourie, Boulia, Burketown, Camooweal, Cloncurry, Dajarra, Doomadgee, Julia Creek, Mornington Island, Mount Isa LGA, Normanton, and Urandangi, our Mount Isa Office is available to provide support.
The Townsville Office covers Ayr, Bowen, Cardwell, Charters Towers, Home Hill, Hughenden, Ingham, Palm Island, Proserpine, Richmond, Townsville, and Tully. Additionally, our Cairns Office serves Mackay and Sarina.
We believe that community engagement is vital to our work, which is why we regularly connect with the communities we support. These catch-ups allow us to stay connected and ensure that community members are well-informed about their rights.
Please note that we acknowledge the Traditional Custodians of the lands on which we live and work. We pay our respects to Elders past, present, and emerging. Furthermore, we advise that this site may contain images and voices of deceased individuals.
The materials provided on our website are intended as an information source only and should not be considered legal advice. If you have a legal problem, we recommend seeking advice from a lawyer. While we strive for accuracy and completeness, we make no statements, representations, or warranties regarding the information on this site.
If you have a complaint, we have an established complaints process. We accept complaints from affected individuals and aim to acknowledge receipt within three business days. Our goal is to resolve complaints as quickly as possible, with most being resolved within 21 days. We treat all documentation relating to complaints confidentially.
If you are unsatisfied with the outcome of your complaint, you have the right to take it to an external agency for review. For more information on our complaints process, please download our Feedback & Complaints Fact Sheet.
Once again, we are here to support Aboriginal and Torres Strait Islander individuals affected by family violence or sexual assault. Please reach out to us if you need assistance or further information.
Photos of QIFVLS Townsville Office
Level 5/122 Walker St, Townsville City QLD 4810, Australia
Opening hours of QIFVLS Townsville Office
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 16:00
Saturday:
Day off
Sunday:
Day off
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