Grace Removals Townsville
69 Toll Street, Mount Saint John, Queensland, Australia
About Grace Removals Townsville
Grace Removals Townsville is a leading moving company located at Mount Saint John, Toll Street, 69 in Australia. As an established institution, we offer a range of services including household removals, storage solutions, and packing materials.
When it comes to packing, we understand the importance of protecting your valuable items. That's why we provide a complete range of specialised cartons and wrapping materials. For delicate items such as antiques, mirrors, artwork, or marble, we have custom crates that are specifically measured to ensure maximum protection during transit.
With over a century of experience, we are the experts in helping North Queensland households with their relocations. When you choose Grace, you can expect the Grace Experience. This means you will receive exceptional customer service with a single point of accountability. Our commitment to world-class training, facilities, and technology sets us apart from other removalists in the area.
From the moment you book your move, our dedicated Townsville based Grace move coordinator will be there to guide you every step of the way. They will ensure that all aspects of your move are pre-arranged and ready for the big day. You will receive a detailed moving schedule, preparatory advice, and regular check-ins and updates until the final delivery and unpacking.
Our professional moving staff can expertly pack your household items within an agreed time frame. This saves you time and gives you peace of mind, knowing that everything will arrive at your new destination in the same condition as when packed. We also offer a valet unpacking service to help you settle into your new home quickly and efficiently.
Transparency is important to us, which is why all our moves are carefully assessed by our experienced Townsville moving consultants. We provide comprehensive fixed price moving quotations, clearly detailing the service inclusions and exclusions. This ensures there are no surprises on the move day. We also offer convenient payment options, including credit cards and Zip payment plans.
Don't just take our word for it - our satisfied customers have left genuine verified reviews in various places. You can see what they have to say about our services.
We understand that your pets are part of your family, which is why we provide dedicated interstate or international door-to-door pet transportation options. This gives you peace of mind, knowing that your furry friends are safe and secure during the move.
Transporting vehicles is made easy with Grace. Whether you need to move your car, van, boat, or motorcycle, we can arrange door-to-door transportation from Townsville to anywhere within Australia. We can also provide short or long-term storage solutions for vehicles, boats, trailers, and caravans.
When it comes to the final stages of your move, we can take care of the cleaning for you. Our services include a full house clean, including windows, oven, and carpet cleaning, so you can focus on settling into your new home.
If you find that you have items you don't want to take with you to your new home, we offer affordable and secure long-term storage options. Our Townsville storage facility, as well as our national branch locations, can accommodate your storage needs. Retrieving and delivering specific items is simple and efficient.
For high-value and fragile items such as paintings, sculptures, and marble, we have dedicated art handlers who can provide customised casing and specialist packing. They are also experienced in securely hanging artworks and installing complex fine art installations.
At Grace, we take pride in the way we prepare your belongings for transit. Our packing staff are highly trained and use only the best quality packing materials, including specialised boxes and cartons designed for safe transportation.
If you're planning a move in the Townsville area, speak to our removal specialists at 1300 461 204 or get an obligation-free moving quote from North Queensland's most trusted removalist, Grace Removals Townsville.
Photos of Grace Removals Townsville
67/69 Toll St, Mount St John QLD 4818, Australia
Opening hours of Grace Removals Townsville
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Grace Removals Townsville
"I had a very similar experience to the most recent review. No one contacted me once I confirmed the quote - I had to follow it up, the phone would often ring and ring and I would end up speaking to someone in Brisbane! I had to continuously follow up to find out when it was going to be delivered, not once did I receive an email saying my furniture had been picked up, in transit, or had made it to it's destination. I sent emails that no one responded to. Once I had made payment, no one got in touch with me, I waited 2 whole business days, sent and email and nada. The people who put together my furniture were friendly. Just overall a horrible experience with moving."
"Had an awful experience with them recently. Got told they could deliver on a certain date by the employer who gave me the moving proposal in Townsville, my gear arrived one and a half weeks after. I emailed them regarding this and I didn't get a response. On top of that, they were poorly organized with eventually letting me know when they were delivering my gear with me having to contact them to find out the date/time of delivery (only finding out the day before what time it would be delivered). Wouldn't recommend to anyone."
"Very professional team. Had dealings wt jasmine from Townsville and she made moving states possible and easy. Highly recommended. They relocated my car and dogs as well. Happy wt their service. Hoping not to move too soon. But will gladly use them again"
"I promised to write the best review of all human history for these people so here goes: Long story short they always went above and beyond to work with me when circumstances were out of my control and they always jumped to help me. They even gave me boxes for free and helped me figure out the cheapest method for everything. All the staff were as helpful as the other reviews say, but they always checked on me to see how I was going and made sure my stuff was picked up fast. I really loved how nice they were, and one guy I dealt with Jamie even REFUSED a tip! The guy said "it's part of the service", unreal! If you want to feel like the Queen of England spend your money here. They were all awesome but I dealt with Jamie and he really helped me and understood my situation."
"Fantastic experience! Grace Brothers staff collected the items from Townsville and delivered them to Canberra (in perfect condition) when they said they would, which is unfortunately almost unheard of these days. Very friendly, helpful, competent and reliable staff; my family and I would not hesitate to recommend Grace Brothers. Thank you for restoring our faith!"
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