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Oaks Townsville Gateway Suites
2 Dibbs Street, Townsville City, Queensland, Australia
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About Oaks Townsville Gateway Suites
Welcome to Oaks Townsville Gateway Suites! Located at 2 Dibbs Street, in the heart of Townsville City, our establishment offers luxurious lodging and is a point of interest for both locals and tourists alike.
As part of our commitment to giving back to the community, we invite you to add a $1 donation to your booking, or purchase a special edition bottle of Mount Franklin water at any Oaks property, with $1 from each sale donated to Habitat for Humanity.
At Oaks Townsville Gateway Suites, we pride ourselves on providing exceptional leisure facilities and guest services to ensure that your stay with us is pleasant and memorable. Our contemporary hotel rooms and self-contained apartments on Palmer Street offer a stylish and comfortable retreat, with close proximity to a variety of restaurants, bars, and leisure activities. From your balcony or our stunning elevated infinity-edge swimming pool, you can enjoy breathtaking views of the river and city.
Conveniently located near the Townsville Airport, Oaks Townsville Gateway Suites offers complimentary undercover onsite parking, although spaces are limited. We also provide a loading area in front of the hotel for easy check-in.
Take advantage of our special offers and enjoy up to 25% off your stay with Oaks Hotels & Resorts. With 59 properties across Australia and New Zealand to choose from, now is the perfect time to plan your family getaway.
For longer stays, we offer flexible cancellation up to 24 hours before arrival, allowing you to make more memories and save on your next holiday with Oaks. Don't forget to join our loyalty program, Oaks DISCOVERY, to unlock a host of benefits, including 10% off your stay and inclusive Wi-Fi.
Our accommodation options include beautifully appointed studios, as well as 1, 2, and 3 bedroom apartments. Each room is equipped with modern amenities such as Foxtel, full kitchens, laundry facilities, and Wi-Fi access. Enjoy the convenience of a balcony overlooking the Townsville CBD and complimentary parking.
Located on Cosmopolitan Palmer Street, Oaks Townsville Gateway Suites is perfectly situated to explore all that Townsville has to offer. Take a leisurely stroll to discover the best restaurants and cafes in the region, or take a short drive to popular attractions such as the Townsville Marinas, Jupiter's Casino, or Reef HQ Aquarium.
At Oaks Townsville Gateway Suites, we prioritize your comfort and convenience. Our friendly reception staff is available from 2pm for check-in, and check-out is until 10am (local time). We also offer the option for an extra bed in most of our rooms, and children 12 years and under stay free when using existing bedding.
Whether you're visiting Townsville for business or pleasure, Oaks Townsville Gateway Suites is the ideal choice for a memorable stay. Join Oaks DISCOVERY today to enjoy exclusive benefits and discounted rates. We look forward to welcoming you to our establishment soon!
Photos of Oaks Townsville Gateway Suites
2 Dibbs St, Townsville City QLD 4810, Australia
Opening hours of Oaks Townsville Gateway Suites
Monday:
07:00 - 21:30
Tuesday:
07:00 - 21:30
Wednesday:
07:00 - 21:30
Thursday:
07:00 - 21:30
Friday:
07:00 - 21:30
Saturday:
07:00 - 21:30
Sunday:
07:00 - 21:30
Reviews of Oaks Townsville Gateway Suites
"Have stayed here twice. The first time was ok. Asked for the same room again, booked it for $711. Asked to add an extra person and extra night, was quoted around $500 to do so. Was charged TRIPPLE this with their rude and unhelpful manager claiming I asked for a room upgrade which is an outright lie. Terrible customer service and complete fraudsters trying to justify $1300 for one night. Would not recommend at all!"
"What you would expect in an inner city hotel. The room was well presented, the bed was very comfortable. The location is excellent right amongst the Palmer St precinct - cafes, restaurants and pleasant walks by the river. Secure parking was provided included in the tariff. I would happily stay again."
"I stayed here for three nights on business and would be happy to stay here again. Very convenient for the town centre; within 5-10 minutes walk of all the main stores and businesses. The suite I stayed in was spacious and clean, and had everything I needed, including kitchen utensils and appliances. The bed was very comfortable. My room was situated directly between the lift and rubbish chute, but I didn't hear any noise during my stay. I had a great view over the river and town whilst having my breakfast on the balcony of my suite each morning. I didn't have much interaction with staff, but they were pleasant and helpful when needed. The swimming pool looked nice, but I didn't have a chance to use it. If I had to find fault, some of the furniture (coffee table and especially the desk) were definitely on the 'tired' side and ready to be replaced. Although clean and functional, the very spacious bathroom (which also housed the laundry appliances) felt somewhat dingy due to poor lighting; perhaps replace the single, dim light with a modern LED downlight."
"Made a reservation for a room with a washer and dryer since I was staying for an extended amount of time. When I arrived, they had switched me to a regular room without the washer and dryer without notifying me. After I noticed I went down and was told I could move rooms the next day, so I did. The gym is small and could use an upgrade. Everything else was great. There are plenty of restaurants around the area, and a short walk across the bridge leads to more restaurants and shops. The other issue I had was upon checkout. I had an early morning flight, so I dropped off my keys in the drop box. Since then, I received an email to rate my stay, but have not received a receipt for my stay. I've sent three different emails and have not received a single response."
"Must admit I was skeptical after reading some reviews, but the location is great, staff very helpful and the 1 bedroom apartment room we had was very well equipped, soundproof and clean. We had a couple of small maintenance issues which were attended to very promptly. Room service was included. Bed was large and very comfortable and facilities included washing machine, dryer, clothes drying rack, ironing board and iron, extra blanket, hairdryer, dishwasher, large fridge freezer, oven and cook top, crockery, cutlery and cooking utensils, sofa, armchair, coffee table, dining table and chairs, outdoor table and chairs, desk and more. Bathroom lighting was a bit poor, but shower was a good size. Even though the building is probably in need of a renovation we would definitely stay here again."
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