Oz Baby Hire

"Thank you!!!! After being let down by another baby hire service, Oz Baby Hire came to the rescue and were so easy and pleasant to deal with. I called them on Friday at 4pm to ask if they had a pram available for hire and it was delivered to our hotel by 10am the next morning. The lovely lady on the other end of the phone (I think her name was Lisa) had such a warm phone manner and made the process so easy! THANK YOU! ❤️"

"Great customer service and availability of products to hire. Hired a baby car seat with installation in Port Douglas with pick up and delivery and spoke to Lisa who was super lovely and made the process very easy. Would highly recommend!"

"My wife and I wanted to make sure that we had good quality baby seats that were professionally fitted to our hire car for our recent holiday as last time the one we got through the hire car company seemed a bit dodgy. We were very impressed with what was provided by Oz Baby Hire, both quality and fitting. The seats were immaculate and came already fitted when we picked up the car and we just left them in the car when it was returned. It was that easy. We also had a few changes we had to make, the customer service provided by Lisa was amazing. We will definitely be using you again next time we go to Cairns and could not recommend more highly. Thank you for keeping our kids safe in the car and the great service and communication!"

"I hired their portable mobility scooter for Anzac Day March & an extended two week stay at a cost of $550. The day I left Cairns I told Lisa I was disappointed with it & she became extremely defensive. I now know that this scooter should not have been rented out in its current condition especially to non abled bodied people. Definitely needs a new battery, as it would’nt hold its charge & ran out often, me needing pushing. The front tyres were bald & have no tread at all. The sides had chunks of rubber missing which made it dangerous in the rain when on sloping pavements. Back tyres also had rubber chunks missing. Lisa told me that the tyres cost $660 to replace the front. I said “ Well you obviously knew the price yet you still hire it out, you just got $550 out of me, replace the tyres please before someone gets hurts “ I was previously told being portable one person can fold it down & lift it in & out of a car boot. Maybe if you was strong & abled bodied but it really took two to lift it.. I asked Lisa would she refund me any money but she said NO & that if I had complained earlier she would have delivered another one with safe tyres & a newer battery.. I really think she missed the point,.. it should never ever have been hired out in such illegal conditions for the sake of making money of the vulnerable.."

"Lisa and her husband were very friendly and personable. They helped me get the mobility scooter that I desperately needed. They even delivered it to my hotel and picked it up when my vacation was over. I was able to get around and thoroughly enjoy my vacation in Cairns. OZ Baby was the only company in Cairns that had a mobility scooter for hire. They were Super friendly, helpful, and accommodating for my needs. They even had a walker that helped me on tours. Their prices are very reasonable. I highly recommend this company!!!"