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About Direct Freight Express
Welcome to Direct Freight Express, located at 36 Ponzo Street in Woree, Australia. Our establishment is a point of interest for all your freight needs.
We would like to inform our valued customers that there may be delays in our services due to various factors. Although all areas impacted by the January floods have resumed receiving freight, the Kimberley Region of Western Australia continues to experience ongoing delays. These service restrictions are expected to persist for the next 12-18 months. We apologize for any inconvenience caused and kindly request that you factor in these extended delays when consigning to these areas.
Furthermore, the surrounding areas of Dubbo are currently dealing with several bushfires, which may also cause delays in pickups and deliveries. We appreciate your understanding during this challenging time.
To provide transparency, we would like to highlight that the following areas may experience longer transit times:
- [List of impacted areas]
Additionally, please note that services to certain areas are currently on hold due to road closures. We are working diligently to resume operations as soon as possible, and we appreciate your patience and understanding during this period.
At Direct Freight Express, we strive to provide efficient and reliable freight services to our customers. We understand that unforeseen circumstances may arise, and we are committed to keeping you informed and minimizing any disruptions to your shipments. Please feel free to reach out to our dedicated team for any further assistance or clarification.
Thank you for choosing Direct Freight Express, and we appreciate your ongoing support and understanding.
Photos of Direct Freight Express
36 Ponzo St, Woree QLD 4868, Australia
Reviews of Direct Freight Express
"I had been waiting for over two weeks. I checked my mailbox every day and there was no sign of a driver coming. I contacted the support center and they said they could not deliver in a private area, but one gate is open. Amazon can delivers well. This company did not even post a "sorry we missed you" card, so I wasted my time! And they never called or messaged me"
"Took half the day off work to make sure I was home for delivery as stated in their delivery status. Didn't even turn up. Unprofessional and without any call or message."
"Not as efficient as Australia Post. $1200 Parcel delivered to wrong address. Tip to company: when delivering to Aboriginal communities ensure parcels are delivered to the Post Office or Hospital (which is the address on my delivery). Pass onto your third party driver this message."
"Customer service at the Cairns Depot has always been first class for me."
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