Medibank

"No customer service skill at all its like a talking to the computer. Not happy and made my day feel awful. Take money only."

"All I wanted to do was ask a person a simple question. There was no option given for this need and my call was disconnected by Medibank. Not happy."

"Avoid. It has been six weeks since I lodged a claim that I was informed would be processed within five working days. Since this time, I have made three seperate phone calls and submitted a complaint through their website. The claim has still not been processed. I have now lodged a complaint with the Commonwealth Ombudsman."

"Annually we check that we are not over insuring for items we don't need and we are maximising cover. Always helpful and supportive at this office . I'm on 10 months of chemotherapy at private and it costs me nothing. Also a major operation at st Vincents in Sydney $26,000 cost me nothing- no gaps. I love Medibank"

"paying hospital cover for years and years, comes time to use it and they decline it as I haven't been paying enough for it. Needed to be in the blue ribbon cover and pay even more than i do now. Hospital cover is exactly that. hospital cover. Bloody disgrace....."