Petstock Townsville 103 Duckworth Street, Garbutt, Queensland 4814
About the Business
Welcome to Petstock Townsville, your one-stop destination for all your pet needs in Garbutt, Australia. Located conveniently on Duckworth Street, our establishment is not just a pet store, but a true point of interest for all animal lovers and owners.
At Petstock Townsville, we understand that pets are more than just animals – they are beloved members of our families. That's why we strive to provide the highest quality products and services to ensure the health, happiness, and wellbeing of your furry friends.
Step into our store and be greeted by a warm and friendly atmosphere, designed to make both you and your pet feel at home. Our knowledgeable and passionate staff are always ready to assist you in finding the perfect products for your pet's specific needs. From premium pet food and treats to a wide range of toys, accessories, and grooming supplies, we have everything you need to keep your pet happy and pampered.
We pride ourselves on offering a diverse selection of products to cater to pets of all shapes, sizes, and breeds. Whether you have a playful puppy, a curious kitten, a chirpy bird, or a scaly reptile, we have something for every pet in our store. Our extensive range includes top brands known for their quality and reliability, ensuring that your pet receives the best care possible.
But our commitment to pets goes beyond just providing products. At Petstock Townsville, we believe in giving back to the community and supporting animal welfare. We frequently host adoption events and collaborate with local animal shelters to help find loving homes for pets in need. By choosing to shop with us, you are not only providing the best for your own pet but also contributing to the wellbeing of other animals.
Convenience is also a priority at Petstock Townsville. With ample parking available, you can easily access our store and browse through our aisles without any hassle. Additionally, our online store allows you to shop from the comfort of your own home, with the option for home delivery or click and collect.
So, whether you're a first-time pet owner or a seasoned pet enthusiast, Petstock Townsville is the ultimate destination for all your pet-related needs. Come and experience the exceptional service, quality products, and genuine love for animals that sets us apart. Visit us at 103 Duckworth Street, Garbutt, and let us help you provide the best for your furry, feathered, or scaly companions.
Photos
Location & Phone number
103 Duckworth Street, Garbutt, Queensland 4814, Australia
Hours open
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 5:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"Bought a small fishtank Service and advice was very helpful and they assisted in carry items to my car."
"Absolutely the best, great advice, price, friendly and knowledgeable service, well done Petstock"
"Very helpful. It is clear the person who helped me understood and loved her job."
"What a week of absolute abysmal “customer service” at the Townsville store. We recently welcomed a new four legged family member and wanted to feed them the best canned food we could and that was Ziwi Peak. I understand that stock is currently limited in certain flavours and sizes, and their shelves were bare even though the website stated that items were in stock. I ask in store if there was any more stock to which I was advised this wasn’t the case. I purchased limited flavours and had the items price matched with Pet N Vet Direct. Place an order for two other items on the website and use the online chat tool to speak to a member of staff regarding the discrepancy of stock showing on the website and it not being in store, they call the store on my behalf and confirm that they don’t have stock. Call in on Monday to collect the online order (barf) after getting the ready to collect email, to be told that they only actually had one item. They had my details and couldn’t be bothered to actually tell me this? Whilst in store I figure I will walk past the Ziwi Peak and to my surprise and annoyance they have stock of most flavours. This after being told twice that they didn’t have any of the stock. I rase this with the employee and I may as well have spoken to myself as I got nothing in reply as to why that same employee told me they didn’t have stock and I even pointed out that I’m sure they didn’t just get a delivery over the weekend… I went to purchase more of the Ziwi Peak items and the very curt employee (different to the first one) was very dismissive after requesting a price match with the same online retailer that I had previously to be told that shipping will be applied to that price. I questioned why only two days ago it wasn’t applied yet today it was and wasn’t when I price matched with the online order. They snapped back that an email was sent out. I requested to speak to the manager to be told that they weren’t there and there wasn’t anyone else I could address this with. So after their lack of customer service and inconsistency I received a refund on the items purchased and left the $150+ of stock I was purchasing and walked out the door and ordered $300 worth of stock with Pet Food Leaders which was shipped for free less than two hours later and will now only purchase all my other required items from their competitor Petbarn just down the road who are friendly and consistent with their customer service!"
"Welcomed my small dog and help out with fitting him a new harness to his right size. Respecting pet and owner the whole time, thanks to all."
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