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Health & Wellbeing North Ward
34 Gregory Street, North Ward, Queensland, Australia
About Health & Wellbeing North Ward
Welcome to Health & Wellbeing North Ward, located at 34 Gregory Street in North Ward, Australia. We are a doctor's establishment and a point of interest in the area, dedicated to providing high-quality healthcare to our patients.
At Health & Wellbeing North Ward, we prioritize convenience for our patients by offering on-the-day appointments, which can be easily booked online. Our clinic is open every weekday from 8:00 am to 5:00 pm, and on Saturdays from 8:30 am to 2:00 pm. For after-hours, Sundays, and holidays, our clients have access to House Call Doctor at 13 55 66 or they can visit our website for more information.
Please note that Health & Wellbeing North Ward is a private billing practice. However, our doctors may offer discounted rates for children or aged pensioners. It is important for all patients to present their Health Care card or Pension card at every visit. Routine Vaccinations, General Practice Management Plans (Care plans), Team Care Arrangements, and DVA clients will be Bulk Billed. First Nations patients who hold a current health care card or pension card will continue to be bulk billed, while those who do not meet the criteria will be offered a discount from our usual fee.
As the primary place of practice for an increasing number of dedicated health professionals, Health & Wellbeing North Ward serves as the hub for health and wellness in Australia. Our Townsville GP Clinic offers a comprehensive range of services, providing solutions for various aspects of health, wellness, and healing, all under one roof.
We understand the importance of mental health, and all our mental health services are Medicare-rebatable. However, a GP's referral may be required for most of these services. If you have any questions or concerns, please talk to your doctor.
We also believe in maintaining open lines of communication with our patients. If you have any problems, concerns, or suggestions, please feel free to talk to your doctor, the practice manager, or you may prefer to write to us. We take your concerns, suggestions, and complaints seriously.
In addition to our medical services, we provide information on various topics related to health and wellbeing. For example, we have articles on what makes up a healthy lunchbox for kids starting school, as well as tips on taking care of your skin in North Queensland, where we have high UV ratings and skin cancer rates.
Lastly, Dr. Natalia, one of our doctors, recommends books to her patients. She recently read "Life is too short to live without Cheesecake" by Jo Sherring and found valuable insights that will impact her practice. If you're interested in her book recommendations, please ask during your consultation.
At Health & Wellbeing North Ward, your health and wellbeing are our top priorities. We strive to provide the best possible care for every individual in our community. Book an appointment with us today and experience the difference.
Photos of Health & Wellbeing North Ward
34 Gregory St, North Ward QLD 4810, Australia
Opening hours of Health & Wellbeing North Ward
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:30 - 14:00
Sunday:
Day off
Reviews of Health & Wellbeing North Ward
"Practice manager is extremely rude!! Refusing for me to have access to my GP of 7+ years (followed from a different practice) due to an error caused by one of her medical receptionist. Disgusting service on her part! Refused to listen to me! Threatened myself to never see my GP that cares for my chronic health conditions. Someone of her title should know that it’s not easy to “just see someone else”. Will be making a formal complaint."
"Unbelievably experience from a GP. I chose Health & Wellbeing because of the ratings however the experience was horrible. I was shocked by the rudeness of the female doctor after consulting with her. She implied to me that what I observed in my symptoms is not real. Then when I asked for my daily prescription, she only provided me for one time prescription without checked with me. I needed the prescription for the maximum times. When I asked her to change it, she said I need to book another appointment. She also refused to renew my referral for my psychologist that and asked me to schedule another appointment. I understood that there is limited time for a patient however she was rude and impatient. The horrible experience I had at the clinic has me wondering if I should try another GP there."
"Apart from having to wait for over 30 minutes once in with the doctor great service was delivered. As a suggestion I would like to be advised that once waiting time has passed 15 minutes a patient should be told of the delay. Cheers"
"I needed a new Doctor and today did not disappoint, she listened to my concerns and explained all my options. The receptionist was happy and helpful also. Glad to have found another good practice."
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