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Compass Cars Townsville - Accident Replacement Vehicles
215 Dalrymple Road, Garbutt, Queensland, Australia
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About Compass Cars Townsville - Accident Replacement Vehicles
Welcome to Compass Cars Townsville - Accident Replacement Vehicles! Located at Garbutt, Dalrymple Road, 215, our institution is an establishment, insurance agency, and a point of interest all rolled into one.
At Compass Cars, we understand the inconvenience and stress caused by being involved in an accident that wasn't your fault. That's why we are here to help you get back on the road as quickly as possible. Our process is simple and hassle-free, allowing you to have a replacement vehicle the same day your application is approved.
When you choose Compass Cars, you don't have to worry about dealing with the at-fault insurer. We take care of all the necessary paperwork and negotiations to ensure the cost of your replacement vehicle is recovered. This means you can focus on getting back to your normal routine while we handle the rest.
One of the best parts about choosing Compass Cars is that you pay no security or upfront costs. However, we do require your credit card details to cover any tolls, fines, excesses, or other costs that may be applicable under the contract. Rest assured, we only charge these costs directly to your credit card if they are necessary.
While you enjoy the convenience of a replacement vehicle, please remember that you remain contractually liable for the costs. But don't worry, our goal is to recover these costs from the at-fault insurance company directly, so you can have peace of mind.
To ensure a smooth process and successful cost recovery, we may need your cooperation. This may include providing evidence in legal proceedings initiated by Compass in your name. Our Rental Agreement and Mandate documents outline your rights and obligations in full. Once you submit your application, you will receive these documents, and we encourage you to read them carefully and reach out to us with any questions or clarifications.
At Compass Cars Townsville - Accident Replacement Vehicles, we are dedicated to providing you with a seamless experience during a challenging time. Let us take care of your replacement vehicle needs while you focus on moving forward. Contact us today to get started!
Photos of Compass Cars Townsville - Accident Replacement Vehicles
215 Dalrymple Rd, Garbutt QLD 4814, Australia
Reviews of Compass Cars Townsville - Accident Replacement Vehicles
"Everything about my experience with compass was negative and stressful. They did not have a car ready for me which meant my repairs were delayed. They were not able to supply the type of car I required. Staff from head office continued to send phone calls (which I was not able to return because they don't answer the phone) and emails requiring me to chase up details of the person who hit me, even though this information was previously supplied. Then they deducted money from my card without informing me! They claim it was for petrol, even though I filled the car to as full as I could till the pump clicked off just prior to returning it. The whole process with compass was very stressful. I will never use them again or recommend them."
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