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The Friendlies Chemist
183-191 Charters Towers Road, Hyde Park, Queensland, Australia
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About The Friendlies Chemist
Welcome to The Friendlies Chemist, your one-stop destination for all your health and pharmacy needs in Hyde Park, Australia. Conveniently located at 183-191 Charters Towers Road, our institution offers a wide range of services and products to cater to your well-being.
As a trusted drugstore and pharmacy, we prioritize your health above everything else. Our dedicated team of experienced pharmacists is committed to providing personalized care and expert advice to ensure you receive the best possible treatment. Whether you need prescription medicines, over-the-counter drugs, or specialized health products, we have you covered.
At The Friendlies Chemist, we understand that health encompasses more than just medications. That's why we also offer a variety of health services to support your overall well-being. From blood pressure monitoring to cholesterol checks, our state-of-the-art facilities ensure accurate and reliable results. Our friendly staff is always ready to assist you in managing your health conditions and achieving your wellness goals.
In addition to our extensive range of health services, we are also a point of interest for the local community. Our establishment is not just a pharmacy but a place where you can find a diverse selection of items for your convenience. From everyday essentials to beauty and personal care products, we strive to meet all your shopping needs under one roof.
Furthermore, our institution is proud to house a shoe store within our premises. With a wide range of footwear options available, you can find the perfect pair of shoes for every occasion. Our knowledgeable staff will help you find the right fit and style, ensuring both comfort and fashion.
The Friendlies Chemist is more than just a store; it is a trusted community partner. We take pride in our commitment to excellent customer service and providing a welcoming environment for all. Our institution is designed to cater to your health, pharmacy, and shopping needs, offering a seamless experience that exceeds your expectations.
Visit us today at Hyde Park, 183-191 Charters Towers Road, and discover why The Friendlies Chemist is the go-to destination for all your health and wellness requirements. Experience the difference of a pharmacy that truly cares about your well-being.
Photos of The Friendlies Chemist
Tenancy 4&5/183-191 Charters Towers Rd, Hyde Park QLD 4812, Australia
Opening hours of The Friendlies Chemist
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of The Friendlies Chemist
"Elizabeth was friendly and knowledgeable, she was happy to assist. Thank you for the good service."
"Extremely unfriendly and unhelpful verging on hostile. Routine prescription fill and struggling to find the QR, I asked whether the alphanumeric code would work and was told simply no while the worker was filling out another form, no eye contact. Had been almost indignant to see someone standing at the waiting counter to start off with already but this took the cake. As a doctor I’d be very concerned about my vulnerable clients who are not thinking straight due to illness and who would need a person who is actually kind and human in this role. Recommend to use a larger chain if this is what’s to be expected at a smaller one. If you’re the owner please don’t send me another telephone number to discuss this feedback. You have known about this for apparently five months and seem to have done nothing about this. Totally understand where the other negative reviews are coming from now."
"Worst customer service I've ever experienced. Dropped in after my grocery shop to grab an over the counter item. Approached the two ladies who were chatting behind the back counter. I requested an item which the first one had no idea what I was asking for, and the other said they didn't have that brand but had a generic which was the same. So I purchased the item. Returned home to realise it was a completely different medication. I called, and the Lady who had served me passed blame by saying she didn't have the original item to compare it to, which is completely insane. If you are in the dispensary and you don't know the medications and need other medications to compare them to, you shouldn't be in there! I then returned to the store to get a refund and asked to speak to the pharmacist about the incident. She didn't care at all and said she was to busy for this, took me to the front counter and I left as I realised what a waste of my time this was. Lucky I know the drug names and don't just rely on pharmacy staff for what should be professional information. Hopefully this doesn't happened with more serious medications... But who knows. This place is a joke full of rude staff. Disappointing."
"Friendlies Chemist??? That’s an overstatement. I’ve been a customer there for 10+ years, I’m a Friendlies member and always recommended them to friends and family but after today’s experience, I definitely won’t be returning again and definitely won’t be recommending them. An older lady who is a Pharmacy Tech was so rude and abrupt. I approached the Moo goo stand to get my son a tube of eczema cream, the older pharmacy tech and customer were standing in front of the products discussing the cream, I went to grab a tube, when the pharmacy tech said in a loud voice “are you two together”? “I said no I’m just getting my son some eczema cream” she said loudly and shooing me away with her hands”Well I’m going to have to get you to move away, you’re too close” I was so embarrassed, she said it so loudly that people were looking at us. Then she continued to complain about how close I was to the other customer. I went to the script counter and before I could say anything a girl said “We only take scripts here”??? A younger pharmacy tech and pharmacist tried to help but by this stage I was done. I think your staff need customer service training. I understand with Covid everyone is on edge but there are better ways to deal with policies then to berate your customers in front of other customers. You also could of stepped out of the way so I could grab the product I was going to purchase instead of standing in front of the stand so no one could access them."
"Great service from attentive and professional staff"
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