Brothers Leagues Club Townsville

"What a disappointing venue to eat at. We have dined here multiple times and every single time there have been issues. On one occasion I ordered a vegetarian pizza without cheese and when it finally came out it had cheese. They said they would fix it up and I waited an additional hour for it come out and they gave me a pizza with no cheese but had meat all over it. At this stage I just got it refunded it and gave up. Tonight we returned again expecting the worst but hoping for the best. Ordered a bowl of chips and asked for no parmesan. They took almost 40 minutes and I had to ask where the chips were, it appeared they had no clue, must have lost the order but wouldn't admit it nor apologise. When I came to grab the chips when they were finally cooked they had put parmesan on them which I cannot eat. I told the chef and he was so rude and rolled his eyes at me even though he was the one that had lost the order then made the order incorrectly. At this point I'm almost in tears because the service is so horrible but waited hopefully for the main dish, a vegan enoki mushroom salad, to be brought out. For context, before ordering this I even double checked if this item was available as it always seems to be sold out when we come to the restaurant. Yes they told me, it is. Well when it finally came out the dish was missing the main part, the fried enoki mushrooms and the fried onions and was simply a garden salad with avocado and this costed $25 by the way. When I asked they said 'yeah sorry they had none left'. Unacceptable. I cannnot understand how the main part of a main dish was not supplied and I wasn't consulted, offered a refund or even informed. I ended up returning it and asking for a refund and went without dinner. Not the first time this has happened. I'm honestly in disbelief. There aren't even reasonable options for people who don't consume dairy or meat but the minimal options they have, they don't even make accordingly anyhow. We really enjoy the atmosphere of Brothers but their restaurants need serious overhaul from management. I've never in my life left a 1 star review but I hope this is taken as seriously as it needs to be because as a business owner myself I would be wanting to know."

"Thank you for providing tasty food and friendly srvice at the Victory Bar even when it was a very busy night. The calamari salad was one of the tastiest salads I have eaten. We will definitely be back."

"Great friendly staff, always happy to help. Reasonably priced food and drink. Nice facilities. Thoroughly recommended."

"Ordered the seafood bugs at the Victory bar & grill it was undercooked and not grilled and difficult to take off the shell and no sauce. Too disappointed to take a photo. Ordered the French crepes for dessert, presentation was poor to what I usually get. Also noticed not the usual chefs. Poor effort boys put more care next time."

"Ate at the Circa 20 restaurant. Fish and chips was pretty good, salad was nice too. Meals came out quick and was a busy Saturday night. Looking forward to going back and trying more on the menu."