COPE Sensitive Freight
About the Business
Welcome to COPE Sensitive Freight, Australia's largest independent specialist "Sensitive Freight carrier". With our depots located in all capital cities and major centres including Launceston, Cairns, Townsville, Albury and Newcastle, we are proud to offer tailored, secure, and reliable services.
At COPE Sensitive Freight, we understand the importance of handling sensitive goods with utmost care and precision. Whether it's fragile items, valuable equipment, or confidential documents, our team is trained and experienced in transporting these delicate goods safely and efficiently.
Our commitment to excellence goes beyond just transportation and storage. We have a vision to go beyond the scope of traditional freight carriers. We strive to provide exceptional customer service, ensuring that your unique requirements are met with the highest level of professionalism and attention to detail.
With our adaptability and flexibility, we can respond to a wide range of special services. Whether you need specialized packaging, temperature-controlled transportation, or time-sensitive deliveries, we have the expertise and resources to meet your specific needs.
At COPE Sensitive Freight, we prioritize the security of your goods. Our facilities are equipped with state-of-the-art surveillance systems and strict access control measures to ensure the safety and integrity of your sensitive items. You can trust us to handle your freight with the utmost care and confidentiality.
As an establishment and point of interest, we take pride in our reputation as the leading specialist in sensitive freight transportation in Australia. Our commitment to excellence, reliability, and customer satisfaction sets us apart from the competition.
Contact COPE Sensitive Freight today to experience our tailored, secure, and reliable services. Trust us to handle your sensitive freight with the attention and care it deserves.
Location & Phone number
2 Stephens Way, Luscombe, Queensland 4207, Australia
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"This is my third poor experience with COPE. The service they promise their customers is never fulfilled. Their phone staff blatantly lie to you about the where-abouts and progression of your shipment. COPE encompasses and regularly maintains the practice and proceedures of what a freight company should NOT do. STAY AWAY"
"Do not use this company - bad communication, over promised and under delivered, I was told they would deliver on a Friday, they rang on Friday and promised it would be Monday. When I rang on the Monday and enquired when my item would be delivered, I was dismissed in a very rude manner with no answers. When it did not show I rang again on the Tuesday after 4 phone calls, I found out my item was still at the depot and would be delivered the following day. I asked for it to be delivered between 6 am and 2.30 as we are a hospitality business, we got it it at 2.15. They really pushed it to the limit. I would recommend you do not use this company to deliver for you as it will reflect badly on your business."
"Was told delivery was on a set day, never arrived. Wasted 8 hours waiting for it on unpaid hours at location of delivery, when I could have had my day off tending to my very sick child. Tracking info is off, no ETA, no communication and the lady that rang me to confirm delivery the day prior was very rude and wouldn't let me explain where the truck had to go for delivery and what hours it had to avoid as it was for a school. Very unprofessional and will never recommend. Won't even use companies anymore that use this transporter company."
"I own a small business and get deliveries all the time. Often there are complications but with cope freight, I always have the same driver, Brendan, he is a champ. He always delivers on time, in the right location and even calls me as he arrives. Cope freight is the best delivery service I’ve used in the past two years. Thank you for not reposting drivers and allowing the employees to call customers. Keep up the great work."
"We bought a three door fridge from down south. The fridge was given to cope sensitive freight to deliver after paying a huge amount of freight. The tracking went eight days with a promise of delivery on the tracker on Tuesday. Then Wednesday. Then Thursday. Then it disappeared on Friday off the tracker. When we called we spoke to a guy called Adrian. He became defensive and then we were on hold. He then stated that our fridge was damaged leaking black oil. What fridge leaks black oil???? He is withholding our product in kunda park. I believe the reason it hasn’t been delivered is due to it not being there. Fell off the truck in transit???? No answers just black oil and we will not be delivering it. They have no legal right to keep the product we have paid for and it is not thier job to ascertain and withhold our product. Very concerning company to deal with."
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