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Great Southern Bank
Grand Plaza Drive, Browns Plains, Queensland, Australia
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About Great Southern Bank
Welcome to Great Southern Bank, your trusted financial institution located at Browns Plains, Grand Plaza Drive in Australia. As a reputable bank with a strong establishment in the finance industry, we are proud to be a point of interest for individuals and businesses alike.
At Great Southern Bank, we understand the importance of saving and achieving your financial goals. That's why we offer smart tools, features, and products designed to help you save your deposit faster. Whether you're a first-time homebuyer or planning for a major purchase, our innovative solutions can assist you every step of the way.
We also recognize that life can throw unexpected challenges your way. If you're experiencing financial hardship or difficult circumstances, our dedicated team is here to help. From providing assistance with making payments to offering support for individuals facing vulnerability due to family violence, financial abuse, elder abuse, or mental illness, we have options tailored to your specific needs.
Additionally, we offer guidance and support for handling a deceased estate. We understand the complexities involved in such situations, and our knowledgeable staff can help you navigate the process, providing you with the information you need and guiding you on where to start.
As a business name of Credit Union Australia Ltd, ABN 44 087 650 959, AFSL and Australian Credit Licence 238317, Great Southern Bank is authorized to issue loans. We have a thorough lending criteria in place, and our rates, limits, conditions, and fees are subject to credit approval. Rest assured that our rates are competitive, and we strive to provide transparent and fair terms for all our customers.
When it comes to repayments, we offer flexibility. Your loan contract will state the minimum monthly repayment amount, and if desired, you can arrange with us to make repayments on a weekly or fortnightly basis, suiting your financial preferences.
For those looking for home loans, we have exciting offers available. New home loans with a minimum application amount of $100,000 or switching and restructuring of an existing home loan with new borrowing of at least $10,000 can enjoy discounts off the Basic Variable Reference Rate. Interest rates and discounts vary depending on factors such as loan purpose, repayment type, and Loan to Value Ratio (LVR).
Furthermore, we provide a comparison rate to help you make informed decisions. This rate is accurate for a $150,000 secured loan over 25 years and serves as a guide, taking into account fees and charges. Different terms or loan amounts may result in a different comparison rate.
To make homeownership more accessible, the Australian Government has introduced initiatives such as the First Home Guarantee, Family Home Guarantee, and Regional First Home Buyer Guarantee. These initiatives support eligible Australians in building or purchasing a new home sooner, and we can provide information and assistance regarding these programs.
Whether you're in need of financial support, looking for a loan, or seeking guidance on navigating the complexities of the banking world, Great Southern Bank is here for you. We strive to provide exceptional service and personalized solutions to help you achieve your financial goals. Apply online or visit our branch today to experience the Great Southern Bank difference.
Photos of Great Southern Bank
Shop 8, Grand Plaza SC Cnr Mount Lindsay Highway and, Grand Plaza Dr, Browns Plains QLD 4118, Australia
Opening hours of Great Southern Bank
Monday:
09:30 - 16:00
Tuesday:
09:30 - 16:00
Wednesday:
09:30 - 16:00
Thursday:
09:30 - 16:00
Friday:
09:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Great Southern Bank
"The staff are very friendly and helpfull but it is next to impossible to contact this branch by phone. The app is not always easy to get on to. Twice I have tried to ring in the last two day only to have my call cancelled by Great Southern Bank by telling me they are busy and I should ring back later. This is NOT good service."
"went into CUA Browns Plains to organise my husband as a siginature on my account so he could bank money for me as we are a one car family. Got it all done was told he could bank money for me, went in one time for him to do it I was close by trust nothing would not let him said he need his own card really another card in your wallet, I came over and said hey wait a minute that person which I pointed at said this was ok that p erson ran as fast as he could out the back and then they got all arrogant said nope to bad so sad attitude SO RUDE"
"Been with this bank for over fifteen years. There are some helpful staff but I've had dealings with two different staff members from the home loan department of this institution who are downright condescending with no provocation. In my line of work I never ever treat my customers in this way. I've had IT issues where I could not move money between accounts and complained about it 3 separate times. Makes it hard to pay a mortgage when you cant top up the account that the payment is to come out of from the app. Why would I show good faith to an institution that treats it's customers so poorly. One of the good staff was the guy managing the ipswich Branch. He called me one day and got a better deal on my home loan. He was great, but the Ipswich branch closed and I never saw him again. Not sure where he went. Maybe you should start getting rid of the useless staff instead of the good ones? So anyone considering Great Southern Bank (formerly CUA) I can not state this enough. Stay away! Stay away! Stay away! Zero stars"
"This isn't the location of the branch"
"Charleen in home loan was absolutly amazing. We initally tried with St George who made it the worst experience possible. Would recommend CUA over the big guys anyday"
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