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Guzman y Gomez - Browns Plains
49 Browns Plains Road, Browns Plains, Queensland, Australia
About Guzman y Gomez - Browns Plains
Welcome to Guzman y Gomez - Browns Plains, your go-to destination for delicious Mexican food in Australia. Located at 49 Browns Plains Road, Browns Plains, our establishment is conveniently situated within the vibrant Grand Plaza area, making it easily accessible for locals and visitors alike.
At Guzman y Gomez - Browns Plains, we pride ourselves on serving authentic Mexican cuisine that is bursting with flavor and made with love. Whether you're craving a quick bite on the go or looking to enjoy a relaxed meal with friends and family, our restaurant offers a cozy and inviting atmosphere that will make you feel right at home.
As a point of interest in the area, we offer various dining options to cater to your preferences. You can choose to dine in and enjoy our vibrant and lively ambiance, or take advantage of our convenient meal takeaway and delivery services, ensuring that you can savor our mouthwatering dishes wherever you are.
Our menu is filled with an array of Mexican delights, from classic favorites like burritos, tacos, and quesadillas to our signature dishes like the famous GYG fries and nachos. We use only the freshest ingredients and traditional cooking techniques to create dishes that are not only delicious but also wholesome and satisfying.
Located within FS004, 27-49 Browns Plains Road, Grand Plaza, Browns Plains QLD 4118, Guzman y Gomez - Browns Plains is perfectly situated for a delightful dining experience. Whether you're a local looking for a new favorite spot or a traveler seeking a taste of Mexico, our restaurant is the perfect destination.
So come on over to Guzman y Gomez - Browns Plains and indulge in the flavors of Mexico. Our friendly staff is ready to welcome you and ensure that your dining experience is nothing short of exceptional. Join us today and discover why we are a beloved institution in the Browns Plains community.
Photos of Guzman y Gomez - Browns Plains
Grand Plaza, FS004 27/49 Browns Plains Rd, Browns Plains QLD 4118, Australia
Opening hours of Guzman y Gomez - Browns Plains
Monday:
06:00 - 23:00
Tuesday:
06:00 - 23:00
Wednesday:
06:00 - 23:00
Thursday:
06:00 - 23:00
Friday:
06:00 - 23:00
Saturday:
06:00 - 23:00
Sunday:
06:00 - 23:00
Reviews of Guzman y Gomez - Browns Plains
"To the female I encountered over the phone this morning who asserted herself as a manager and then proceeded to question my motives for asking. I simply stated that I intended to make a complaint, but was abruptly told to submit it online before she ended the call. If you truly hold a managerial position, your conduct and professionalism in handling matters is disgraceful and sorely lacking. Although the food generally maintains freshness at browns plains, my recent encounter with the food and service at the counter was highly unpleasant. Despite explicitly requesting a freshly prepared meal, only my partner’s order was fresh oddly. Surprisingly, when I approached the counter and asked for a fresh meal, the female attendant displayed a bewildered and disdainful expression. She responded by saying that the eggs were fresh. In an attempt to convey my dissatisfaction, I suggested she take a bite from my meal in a different spot from where I had bitten. The conversation escalated with each sentence exchanged. I mentioned that this wasn’t the first time I had received cold food, and in response, the employee forcefully discarded my meal into the bin, displaying increasing hostility with a miserable expression. The interaction involved back-and-forth banter and derogatory remarks. Despite waiting for a fresh meal a second time, it still arrived cold and unsatisfying. I believe this entire negative experience could have been avoided if there had been less resistance and a more considerate response when I politely requested fresh food. My takeaway from this experience, after receiving a cold meal for a third time, at that moment, my anger had reached its boiling point, and I felt ready to explode. Instead of sending my meal back again, I decided against seeking a refund. My primary goal was to escape the store before the situation deteriorated any further, as I was already feeling hangry. Hence, I walked away, holding a cold meal, filled with both disappointment and shock at the events that had just unfolded. This experience highlighted the dire need for the staff member I encountered to undergo extensive training in handling customer queries. They should also develop a more receptive attitude towards resolving issues and be open to constructive criticism, rather than stubbornly resisting and engaging in pointless arguments with customers."
"Ordered veggie nacho Got a big piece of meat in there Only saw it after eating half of it The guy on the counter was good and apologetic, even offered me refund, but for someone who dont eat meat, this is not good Will not eat anything ffrom GYG now It has happened twice Get your act together guys please"
"I firstly ordered a pulled pork burrito with extras. The bag was delivered through uber eats and had the right info on the bag but the burrito itself was a completely different order with the sticker on it showing a different order and order number. I then ordered a replacement and the food was quickly delivered so thumbs up but the food however, had a piece of plastic in it as I took my last bite. Looks to be the end of a plastic utensil that somehow ended up in my burrito. Lucky it wasn't one of my young children eating it! I understand that mistakes happen but for two in one night (within 45 mins) is not acceptable and the danger that having a broken piece of plastic in something you are consuming is highly dangerous."
"The food is AMAZING. It has so many flavours and spices in every meal they make, they do not disappoint. It’s an amazing restaurant with a great vibe! :)"
"Always stuffing up my online orders, one time I decided to dine in and they gave my partner (vegetarian) meat instead of shredded mushroom. How hard is it to see swap rice for lettuce. Looks like rice to me in the photo. I love gyg but just not this store"
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