Nando's

"Store was a little unclean, the chairs were torn and falling apart, tables were dirty too. The service was OK, the young girl who served us seemed a little out of her comfort zone, but she will be ok with more experience. Wasn't expecting them to refuse cash, running a card only option was a pain, but it is what it is. Probably won't be my first choice of places to take the family next time I'm in town."

"An oasis of calm in the busy Grand Plaza food court. This store is always clean and the staff are excellent. It is very busy, so there can be a little wait for your meal. There is a link to the menu so that you can order ahead or from your table. Staff are always happy to help with your order. If you eat in store, there is a nice selection of tables inside and outside to eat at, and I have always been pleased to see how clean it is kept. There is a sink and soap available for hand washing. A very busy store, so expect a little wait, but the food is fresh and delicious. Be warned that the non-peri peri options on the menu only apply to the pitas, wraps, and burgers."

"I have visited this restaurant quite a few times and I'm torn every time. The food is great, healthy, fresh and tasty. However the service is just awful. Very rude, dismissive. Have to chase up drinks and or food and orders are wrong. I am a member of perks but as yet there has always been an excuse as to why I can't use them. The tables are never cleaned and most of the time you have to clean them yourself. They seem to give more preference to all the delivery partner orders. I get this is hard but have someone who can manage properly."

"If you are reading this and considering going here... Do not. 45 minute wait time on anything, which we obliged and ordered anyway. Before ordering we are already seeing customers send back cold chips and soggy meals. (not sure how when we are waiting for it to be cooked for 40 minutes). After 40 minutes of waiting, we get my partner's Pita meal and chips with cold chicken in the pita so not sure where it came from, and not only cold but OLD chips. Hot chips go a bit soggy as they age, these chips have been left somewhere for a lengthy period of time and re used. We complained and got chips that I think were re-heated? Had to ask them twice for the remaining parts of our order and finally my large chips came, only to find that they have put fresh chips on top, and cold, old chips underneath. Absolutely disgusting behaviour from staff who are handling others people's foods. The staff also visibly eye rolling at customers when anything is returned. Do not give this store your money, it honestly needs to be closed and whoever is responsible for the service and food standards needs to find another career lane. 1 star is too generous."

"Been a hot minute since I've been to nandos. This will definitely be my last visit. The gentleman serving us had almost 0 personality. Nandos prides itself on being a restaurant and not a store. To be honest it felt like neither. The food was average at best. Didn't upsell, merely told us we would get small drinks with our meal. We had to prompt him that we wanted meals. The fact you're completely cashless now makes me wonder how many people walk away. Wait times are horrendous. 30minutes even during a busy service I can understand but 40? Come on now. Chips severely over cooked. Tables are filthy. Staff standing around. These guys need some serious training. This was our "clean table". When you spend $45 on 2 people you expect a bit better than this. Especially with grill'd across from us. Know where I'll be dining next time."