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The Psych Professionals
16-18 Beenleigh Redland Bay Road, Loganholme, Queensland, Australia
About The Psych Professionals
Welcome to The Psych Professionals, a leading psychology private practice located in Loganholme, Australia. Our team of highly qualified and experienced Psychologists is dedicated to providing the best possible treatment for a wide range of mental health disorders, including Depression and Anxiety.
At The Psych Professionals, we believe in a holistic approach to mental health, focusing not only on clinical conditions but also on personal development, decision-making, problem-solving, and coaching. We are committed to helping our clients improve their personal, social, and occupational lives.
Our practice offers a professional, warm, and welcoming setting for clients to receive the care they need. With two convenient and easily accessible locations in Loganholme and Capalaba, our clients can choose the most convenient option for their appointments.
In addition to our services for adults, couples, and older adults, we are proud to have a team of Child & Adolescent Psychologists who are trained and experienced in working with younger clients and their parents. We understand the unique challenges that children and adolescents face and provide specialized support tailored to their needs.
Our founder, director, and clinical psychologist, with qualifications including B.Psych, B.Psych(Hons), M.Psych, MAPS, CCLIN, leads our team in delivering exceptional care. Our principal psychologist, with a B.Psych (Hons) and AssocMAPS, also plays a key role in providing high-quality services.
We are honored to have received the 2015 QLD Mental Health Week Achievement Award, a recognition of our commitment to mental health and the well-being of our clients. This award reflects our dedication to providing the highest standard of care and making a positive impact in our community.
Whether you are seeking treatment for a mental health disorder, personal development, or support for your child, The Psych Professionals is here to help. Contact us today to schedule an appointment and begin your journey towards improved mental well-being.
Photos of The Psych Professionals
16-18 Beenleigh Redland Bay Rd, Loganholme QLD 4129, Australia
Opening hours of The Psych Professionals
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of The Psych Professionals
"Disregard the other reviews, my experience with Psych Professionals has been very positive. It probably depends on your state of mental health. The Loganholme office is no longer open."
"Absolutely disgusting customer service Not professional in the slightest Admin staff not trained on how to handle Enquiry’s Phone lines that are set to auto reply They take your money first then ask questions The actual psychologist was fantastic I would pay to see them privately off the books. All the problems are the non clinical staff The whole business structure is a disaster. Take your money elsewhere You pay for customer service Something they can’t offer"
"This clinic is all about money money money. They could not give 2 thoughts into how this affects their clients. Horrible service. No receptionist onsite. Absolute shamble. We will not be back."
"Long wait time to get an initial appointment, but managed to snag a session with another of their Psychologist's while on their wait list after a couple of months. At first appointment I felt pressured to book many appointments, months in advance. Felt more like a sausage factory than a caring mental health practice. Their "Team" seems to change very frequently. After finishing my 10 session MHCP with little improvement, I received many calls, SMS's and emails, trying to book me in for more unwanted appointments. Noticed months later that a few of my appointments were not subsidised by my mental health plan, so I had paid in full, and was also charged for one appointment that I didn't book or attend. Couldn't care less about the financial loss, as trying to rectify it would have put me in a worse mental state than when I initially booked my first session. Don't make the mistake I did. Get recommendations from word of mouth before booking a bunch of sessions. Follow your gut instincts. In hindsight they're usually right."
"Terrible service! Was told over the phone by their receptionist that there would be no gap fee, but after the first session, a gap fee I was not expecting was charged. There was no receptionist on the day, no one could give me answers. Recieved a phone call from one of the complaints managers who said she would investigate. I said that it was very unexpected and would be happy to work with them if we were able to work out the costs. The complaints manager investigated, found that there was no record of any conversation occurring (the receptionists record their own notes about phone calls and are not allowed to talk about rebates/fee issues) and refused to believe that a conversation ever occurred. They also sent a letter to my sons Paediatrician stating that I had discharged my son from their care WHILE I was trying to work with them so that he could continue with the clinic. That was particularly the worst factor of it all, that they were willing to discharge my son under the pretense that I had requested it! Luckily for me, I have a paper trail. Poor form Psych Professionals, poor form."
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