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Illawarra Toyota Albion Park SERVICE
13-17 Princes Highway, Albion Park, New South Wales, Australia
About Illawarra Toyota Albion Park SERVICE
Welcome to Illawarra Toyota Albion Park SERVICE! Located on Princes Highway in Albion Park, Australia, our car repair establishment is a point of interest for all Toyota enthusiasts. Whether you're in need of a repair, looking to purchase a new or used Toyota vehicle, or require finance and insurance assistance, we have you covered.
At Illawarra Toyota, we pride ourselves on providing quality vehicles to our valued customers. Our showroom features a diverse selection of new Toyota models, demo Toyota vehicles, and reliable used cars. Our knowledgeable and friendly staff are always available to assist you in finding the perfect vehicle that suits your needs and preferences.
In addition to our wide range of vehicles, we offer a comprehensive range of services to ensure your Toyota is always in top condition. Our skilled technicians are trained to handle any repair or maintenance job, using genuine Toyota parts to guarantee the highest quality and durability. With our state-of-the-art facilities and advanced diagnostic equipment, you can trust that your vehicle is in capable hands.
Looking to finance your Toyota purchase? Our finance and insurance experts are here to guide you through the process, providing competitive rates and tailored solutions to fit your budget. We understand that every customer is unique, which is why we strive to offer flexible options that meet your individual requirements.
Illawarra Toyota is not just a car dealership; we are a trusted partner in your Toyota ownership journey. Our commitment to customer satisfaction extends beyond the initial purchase, as we offer ongoing Toyota servicing to keep your vehicle running smoothly. Our team of certified technicians will ensure that your Toyota receives the care it deserves, using the latest techniques and technologies to maintain its performance and longevity.
Conveniently located on Princes Highway, Illawarra Toyota Albion Park SERVICE is easily accessible to customers in the Illawarra region. We invite you to visit our store today and experience the exceptional service and quality that sets us apart. Trust Illawarra Toyota to fulfill all your Toyota needs - from sales to servicing, we are your one-stop-shop for all things Toyota.
Photos of Illawarra Toyota Albion Park SERVICE
13-17 Princes Hwy, Albion Park NSW 2527, Australia
Opening hours of Illawarra Toyota Albion Park SERVICE
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews of Illawarra Toyota Albion Park SERVICE
"Had my car serviced here many times, the servicing staff are helpful and Knowledgeable."
"We were waiting for over a week past my appointed time to get our car serviced as the time management was terrible. Got a glimpse into the workshop only to see the mechanics cartwheeling and joking around. Cigarette smoke could almost constantly be smelt (I understand a smoko break but the smell didn't stop or clear after 20 minutes.) Greg was lovely but the others we dealt with were short and borderline rude with my wife seemingly simply because she was female. (they directed all conversation to me even when she asked questions about the car SHE booked and drove in.) Overall not impressed with this service center as I thought the astronomical prices would have at least guaranteed better quality than this."
"I recently purchased a new car from Illawarra Toyota, and my experience with Craig, one of their sales representatives, was exceptional. From the moment I stepped into the dealership, Craig displayed a high level of professionalism, knowledge, and enthusiasm. He patiently listened to my requirements and guided me through the available options, providing valuable insights without any pressure. Craig's customer service was exemplary. He promptly answered all my questions, explaining the features and specifications of the different car models. He also ensured that I understood the various financing options and helped me find a suitable package tailored to my needs. Moreover, the entire car buying process at Illawarra Toyota was smooth and efficient. The dealership had a wide selection of quality vehicles, and the staff was friendly and accommodating. I appreciated their transparency and honesty throughout the negotiations and paperwork. Overall, I highly recommend Illawarra Toyota for their excellent service and a special shout-out to Craig for going above and beyond to make my car buying experience a positive one. I'm delighted with my new car and the outstanding customer service I received."
"So far, so good. I had a non Toyota vehicle serviced here, as there is a warranty issue and they are part of the dealer network. Getting my service done here was cost effective. Also, I booked it into Wollongong by mistake, but they still took it on without any trouble. Unable to fix my issue on the day, but they checked it and confirmed the problem, as well as making sure there were no immediate safety or road worthy issues. Thanks!"
"My review here is pertaining to the last visit to the service department at Albion Park Branch! I purchased a pre-owned Mazda CX-9 less than three months ago with Tony White 10 year extended warranty. Since day one I have reported the following: Put car into forward drive for a short distance, brake to a stop, put car into reverse, drive for a short distance, brake (knock sound) when I apply the brakes. It doesn’t happen anymore until I put it into reverse and repeat the same above. I reported the issue from the first day of using the car to the same service employee about three times, and he kept saying it is the brake pad knock problem, and we could not fix it. On 6th December I went there at 9:30 AM as the booking was any time after 7:30 AM, the same employee said we cannot do it now, we are too busy with other cars despite the booking time! come back around 2:30 pm, I went there back again on time, they checked the car trying to fix the noise that I was not happy with, but unfortunately, they could not!! so my whole day was wasted because of the car check. I was so frustrated with the booking long waiting time and the employee attitude who said (IN A RUDE WAY) that I have to live with the brake pad noise that may happen due to some calliper issue, everything is fine and the car is perfect, and if I am not happy with the car I CAN SELL IT and BUY ANOTHER ONE because this sound is normal, and happens to other cars too, e.g. Toyota Kluger. In addition, he says take the car to another mechanic who may fix the issue with no cost to Illawarra Toyota. This is totally unprofessional answer, it is frustrating and wasting people's time. I am a client who deserve a better service and fix my car at your premises. I am pretty sure that this issue can be fixed, you may need to tight loose brake parts, or replace the pads, or the caliper, check any suspension issue if required. I believe customer service should have better attitude and ways to resolve issues instead of trying to kick the customer out and say you can sell the car if you are not happy with it. Let's read the dealership behaviour statement and Quality Standards attached to this review and see if you still follow them??"
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