South Valley Road Medical Centre
198 South Valley Road, Highton, Victoria, Australia
About South Valley Road Medical Centre
Welcome to South Valley Road Medical Centre, located in the beautiful suburb of Highton, Geelong. As a trusted establishment in the healthcare industry, we are proud to offer a range of medical services to our valued patients.
At South Valley Road Medical Centre, our team of dedicated doctors and general practitioners are committed to providing the highest standard of healthcare to all individuals. Whether you are in need of a routine check-up, have a specific health concern, or require ongoing medical support, our experienced professionals are here to assist you.
We understand the importance of convenient and accessible healthcare, which is why we offer bulk billing services to eligible patients. This means that if you hold a valid Medicare or DVA card, you can receive medical care without any out-of-pocket expenses. We also accept some Private Health Insurance organizations with GP cover, as well as BUPA members.
To ensure the safety of our patients and staff, especially during the ongoing COVID-19 pandemic, we kindly request that individuals exhibiting symptoms such as fever, runny nose, sore throat, or shortness of breath, and who have recently traveled overseas, call our clinic prior to visiting. Additionally, we ask that all patients wear a face mask and inform our reception team upon arrival.
Booking appointments at South Valley Road Medical Centre is quick and easy. Our user-friendly website allows you to view doctor availability, book appointments, and receive appointment reminders. We strive to make your experience as seamless and convenient as possible.
Please note that due to patient confidentiality and privacy regulations, test results will not be given over the phone. We kindly request that you make an appointment to discuss your test results with your doctor.
At our practice, we prioritize patient privacy and adhere to the Australian Privacy Act 1988. Your personal information is handled with the utmost care and confidentiality. If you have any concerns or questions regarding your privacy rights, please feel free to speak with our reception team.
We understand that healthcare fees can be a concern for some patients. For those who are not eligible for bulk billing, a fee may be charged based on the level of consultation required. Our friendly reception staff will be happy to provide you with detailed information regarding fees and payment options.
To ensure that your appointment runs smoothly, we kindly ask that you bring any relevant documentation or medical records to your visit. If you have multiple health issues to discuss, we recommend booking a long consultation to allow ample time for thorough examination and discussion.
Please be aware that we triage patients upon arrival, and urgent matters will be prioritized. We apologize in advance if this causes any delays to your scheduled appointment time.
For your convenience, we have included information on bulk billing and other fee details in the section below. Additionally, please note that certain types of medicals, such as drivers' medicals, are not covered by Medicare and may incur a private charge. If you have any questions or concerns regarding fees, our reception team is here to assist you.
Getting to South Valley Road Medical Centre is easy, with a short walk from bus stop 42 on South Valley Road. We are conveniently located for patients from Melbourne, Deer Park, Bell Park, Belmont, Highton, Newcomb, Norlane, Lara, Geelong West, Ballarat, Mount Clear, Alfredton, Sebastopol, Colac, Bellarine Peninsula, Drysdale, Curlewis, Darley/Bacchus Marsh, Gisborne, Moriac, Bendigo, Long Gully, and other regional areas.
We value your feedback and encourage you to share your thoughts with us. You can provide feedback via our suggestion box, located in the Medical Practice, ensuring that your comments remain confidential.
If you have any complaints, we urge you to discuss them with your doctor, practice nurse, or practice manager. If your complaint remains unresolved, please fill out a complaint form available at our reception desk.
South Valley Road Medical Centre is proud to serve patients from all over Geelong, including Highton, Wandana Heights, Belmont, Grovedale, Marshall, Waurn Ponds, and Newton. We look forward to providing you with the highest quality medical care and service.
Photos of South Valley Road Medical Centre
198 S Valley Rd, Highton VIC 3216, Australia
Opening hours of South Valley Road Medical Centre
Monday:
09:00 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of South Valley Road Medical Centre
"Received a voice mail 20 minutes before my appointment telling me the clinic was closed. Considering that they expect a minimum 2 hours notice for cancellation by the patient or fees apply, I think this is unacceptable. Complete waste of my time! Obviously my time is not considered to be of equal importance to yours!"
"Dr Miren is so caring and compassionate, I refuse to see anyone else, she took fantastic care of me my entire pregnancy and postpartum. Nothing is ever a too big a task, answers all my questions and offers lots of options. She’s absolutely amazing with my newborn and is very thorough with him."
"Bad experience with doctor Miren. Never go again"
"Had an appointment with Dr. Ratna Chattergi and got very bad experience. Very Rude lady doctor..!! No manners.! Talks to patients like servants.!! Earlier I had a very good experience with Dr. Minu Philip who was very kind and caring. That is why I still going there but never want another appointment with this person."
"I have been going to this medical practice for nearly 18 months now, all very good apart from 1 Doctor whom is very rude and quite objectionable towards me!. She has proven herself to be quite judgemental of me. All other staff are great and caring."
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