MyState Bank
About the Business
Welcome to MyState Bank, located at 144 Collins Street in Hobart, Australia. As a trusted financial institution, we offer a range of banking services to meet your day-to-day needs. Our priority is to make banking easy and secure for you, so you can focus on what matters most.
At MyState Bank, we understand that your time is valuable. That's why we believe banking should flex around you, not the other way around. We are constantly exploring new ways to make payments convenient and hassle-free for our customers.
When you choose MyState Bank, you can have peace of mind knowing that your money is protected by the Australian Government's deposit guarantee. We take your financial security seriously and strive to provide you with a safe banking environment.
Please note that if we don't have your Tax File Number (TFN), we are required to deduct withholding tax from any interest you may have earned on your deposit accounts. We encourage you to provide us with your TFN to avoid any unnecessary tax deductions.
Your protection is our priority, which is why we offer resources to help you stay safe online. Learn how to identify scams and fraud, and find out what steps to take if you believe you've been targeted. Your financial security matters to us, and we are here to support you every step of the way.
To further safeguard your funds, we have set transfer limits at $5,000. This measure is in place to protect you from potential fraudulent activities. You have the flexibility to change these limits as needed, ensuring your financial well-being.
Our Bonus Saver Account offers a competitive total variable interest rate, including a bonus interest of 4.95% p.a.*. For more information about this account, please refer to our terms and conditions, financial services guide, interest rates, and fees and charges for deposit accounts.
Additionally, we are pleased to offer a special offer on our Term Deposits for personal customers. Open or renew a Term Deposit with balances ranging from $5,000 to $1,000,000, and enjoy interest paid at maturity. Please note that 31 days' notice is required for early redemption, and an interest penalty may apply.
Interest rates are subject to change, and we calculate interest daily, paid monthly. Bonus interest is applicable when you meet the eligibility criteria. Please note that bonus interest is payable only on balances up to $250,000, while the base rate of interest applies to any balance exceeding this amount. You can find the current interest rates in our interest rates for personal deposit accounts.
Please be aware that certain deposits are ineligible for the Bonus Saver account, including Bank@Post deposits or transfers, cheques, money orders, travellers cheques, international drafts, and foreign currency. Additionally, interest credit, fee refunds, or returned payments are also ineligible.
To qualify for bonus interest, eligible Visa transactions must be settled within the current month and include EFTPOS transactions, online and in-store purchases, regular card payments, and various mobile payment options such as payWave, Apple Pay, Google Pay, Samsung Pay, Garmin Pay, and Fitbit Pay.
We understand that everyone's financial situation is unique. Therefore, any advice provided on this website does not take into account your personal objectives, financial situation, or needs. We encourage you to consider whether our products are appropriate for you by reviewing the relevant Disclosure Documentation and Target Market Determinations before making any decisions. For more information, please refer to our Financial Services Guide (FSG).
Loan applications are subject to MyState's credit approval criteria, and terms and conditions, fees, and charges may apply. The information provided, including rates, is accurate as of 31 August 2023 and is subject to change.
Lastly, we would like to remind you to keep your devices safe and be cautious of cold callers claiming to be companies asking you to download software. These are likely scams, and your online security is important to us. Learn more about staying safe online and protecting yourself from potential threats.
Thank you for choosing MyState Bank as your trusted financial partner. We are committed to providing you with exceptional service and helping you achieve your financial goals.
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Location & Phone number
144 Collins Street, Hobart, Tasmania 7000, Australia
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Secret fees hidden in the clunky, ugly, slow online banking and app! No warnings nor notifications provided about ridiculous, unjustifiable charges for when scheduled transactions (e.g. Rent) aren't sent because money is in other accounts. If you charged $15 every time somebody's card declined at the shops, you'd have no customers. So why pull this with online banking? If it can't be sent, just bloody tell me! There was no overdraft leant, no work required on your part, and no notification that my rent transfers had declined for a month. You've charged me $60 for nothing, and in this situation most people would consequently be receiving arrears or eviction notices from landlords ... I'm going back to Bank Australia. We're all sick of rip-off banks likes MyState. #ABCnews"
"14 April 2021 - can't get online banking to open up on my smart phone or my PC - and of course the phone call puts me on hold. Time their call centre people went back to work -no reason for them to be working from home - those connections take forever"
"A "bank" for pensioners to have their benefits paid into.If you want quick transfer of funds,more than $2500 a day to your share trading or crypto accounts forget about it.Centrelink like times when waiting for customer service. Employees have absolutely no knowledge of modern financial opportunities."
"Me: hello. I am just ringing because you haven't responded to my application Beryl (not real name) myState: yeah that's because we haven't got these documents. Me: yes you do. I uploaded them on the same day. Beryl: no you didn't. Me: yes. I did. Beryl: oh so you did. Well I just tried to call you before. Me: did you? Really? Beryl: yup. But it went straight through. Didn't even go to voice mail. Me: you rang me on this number????. Beryl. Yup. Me: and I don't have a voice mail, text message or missed call on my phone? Beryl: will I did ring you. And you should have answered that email last week. Me: is that the email that asked me to upload all the documents I had just uploaded?....."
"Absolutely pathetic customer service, interest rates increase monthly with no notice (mine has increased 20% in the last quarter) and they will default your loan for less than 20 dollars. All of my banking has been moved. I would suggest not even entertaining the idea of using them, you have been warned."
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