TLC Primary Care - Belmont 235-237 High Street, Belmont, Victoria 3216
About the Business
Welcome to TLC Primary Care - Belmont, a state-of-the-art mixed billing, family medical centre located conveniently on High Street in the heart of Belmont, Australia. Our institution is dedicated to providing exceptional healthcare services to our community, with a focus on family medicine and caring for the older residents in our area.
At TLC Primary Care, we prioritize the health and safety of our patients, especially during these challenging times. Our industry-leading testing regimes, vaccination programs, and infection control protocols ensure that we keep our people COVID-safe. We offer both face-to-face and telehealth appointments to ensure you can safely see your general practitioner.
Our medical centre is co-located with The Belmont, a renowned residential aged care facility that offers quality care, dining, relaxation options, and a range of social activities for its residents. While we provide medical care to the residents of The Belmont, our services are also open to the public. You don't have to be a resident to make an appointment with us.
Our highly experienced team of general practitioners and allied health professionals are ready to welcome new patients to our centre. Whether you need a general practitioner consultation, physiotherapy, allied health services, or nursing care, we have you covered. With a focus on family medicine and the well-being of our community, we strive to provide comprehensive and personalized care to each individual who walks through our doors.
To ensure a seamless experience, appointments are required to see our medical professionals. However, we usually have same-day and walk-in appointments available for urgent matters. You can make an appointment by calling our centres during opening hours or by submitting an online enquiry via our website. Our general practitioners are available for 15-minute appointments to address a single medical issue. If you need to discuss multiple medical conditions or have an urgent matter, please inform our receptionist when making your booking, as you may require a longer appointment.
At TLC Primary Care, we are proud of our commitment to innovation and diversification. TLC Healthcare, of which TLC Primary Care is a part, was founded in 2015 to provide not only residential aged care services but also primary care and industry training. This new direction led to the establishment of TLC Primary Care, TLC Aged Care, and TLC Learning as our operating brands, giving us the flexibility to adapt and evolve in the future.
We also acknowledge and pay our respects to the Traditional Custodians of the land on which our institution operates. We recognize the ongoing connection of Aboriginal and Torres Strait Islander people to the land, waters, and community. We deeply respect their culture, traditions, and knowledge, and acknowledge their significant contribution in caring for the land and its people.
We look forward to welcoming you and your family to TLC Primary Care - Belmont, where your health and well-being are our top priorities.
Photos
Location & Phone number
235-237 High Street, Belmont, Victoria 3216, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Josh at reception , totally doesn’t know whats going on , my daughter has broken nose due to fallen off , no follow up till one week , Josh laughs on phone , are you serious, when it happen to your kids then you come to know ."
"Very disappointing service! Called on Wednesday to book a telephone consult with a GP. Was told only Friday was available, which was fine if no other appointments before then. However they couldn’t give me a time… just the doctor will call you when they’re free. Thought it was supposed to be an appointment, i.e. scheduled. Receptionist then hangs up without even confirming my contact number, as the doctor calls you. I had to call back and provide them my latest as they only had an old number. Call again today Friday and advised will be called between 12-1pm. Get no call, call them again at 1pm to be told he will contact you shortly, 1:20pm still no call. Then call back again and they tell me the doctor tried to call me on my old number… yet Wednesday I provided the number to call me on. So now have to wait as other patients now waiting to see the doctor. Very disappointing when I am very unwell and being stuffed about for a simple tele-consult which should be straightforward to arrange and carry out. Reception staff needs retraining and better processes set up to ensure quality patient service in making appointments. Doctor otherwise was great. So a shame the booking service was so poor"
"I wish I can give 0 star, Very unmanaged clinic, Cancelled my appointment once due to not have dr, Rebooked for flu vaccine, advised that they don’t have any gp and send back. Horrible service.. Why cannot they call before patient arrive to go clinic."
"Thought they were lovely when I visited. Scheduled me in the same day when I was ill. Doctor was very kind and took good care of me. Receptionists were also very nice"
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