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National Disability Insurance Agency
13-19 Malop Street, Geelong, Victoria, Australia
About National Disability Insurance Agency
Welcome to the National Disability Insurance Agency (NDIA), located at 13-19 Malop Street in Geelong, Australia. As a prominent establishment and a key point of interest in the disability sector, our institution is dedicated to transforming the lives of Australians with disabilities through the National Disability Insurance Scheme (NDIS).
At the NDIA, we understand that every person with a disability has unique needs and aspirations. Our primary goal is to empower individuals with disabilities to exercise choice and control over their own lives. Through the NDIS, we provide eligible participants with the necessary support and funding to access services and achieve their goals, ensuring they have the opportunity to live a fulfilling and inclusive life.
Our team of dedicated professionals at the NDIA is committed to delivering high-quality services and support to participants, their families, and carers. We work closely with individuals to develop personalized plans that address their specific needs, goals, and aspirations. Whether it's accessing healthcare services, finding suitable accommodation, pursuing education or employment opportunities, or engaging in social activities, we strive to provide the necessary resources and assistance to turn dreams into reality.
As an establishment of national significance, the NDIA plays a vital role in shaping policies and programs that promote inclusivity and equality for Australians with disabilities. We collaborate with various stakeholders, including disability service providers, advocacy groups, and community organizations, to ensure that the NDIS remains responsive to the evolving needs of participants and delivers positive outcomes.
Our institution is not just a bureaucratic entity; it is a place of hope, support, and transformation. We are committed to fostering a culture of respect, empathy, and understanding, where individuals with disabilities are valued and their voices are heard. Our dedication to creating a more inclusive society extends beyond the walls of our office, as we actively engage with the local community to raise awareness, promote disability rights, and celebrate the achievements of individuals with disabilities.
Whether you are a participant seeking information about the NDIS, a family member or carer looking for support, or a service provider interested in partnering with us, the NDIA is here to assist you. We invite you to explore our website, learn more about the NDIS, and discover the range of services and supports available to you.
Welcome to the National Disability Insurance Agency, where we strive to empower, enable, and inspire individuals with disabilities to live their best lives.
13-19 Malop St, Geelong VIC 3320, Australia
Opening hours of National Disability Insurance Agency
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of National Disability Insurance Agency
"Not even open. Google tells you to go to the head office which is not open to the public. And then the actual branch other end of city which for people with Disabilities is “challenging” to find it with a sign on door closed since last year. I can only assume it’s Covid related but everything else is now open. So it seems an little nonsensical that they are b still closed into March 2022"
"My name is Devorah Rosen and I am an internationally recognized Australian Visual Artist with a disability. I had requested an urgent Plan Review Meeting due to the extenuating circumstance of approx. $8,000 of my NDIS funding having been stolen recently, resulting in extreme hardship. The Plan Reviewers's name was Mariana Voggenreiter. Over the past two weeks I had made certain to compile and send accurate, detailed vital documents pertaining to my current situation and purpose of my Plan Review. I had sent, as requested, the following documents, to the email: enquiries@ndis.gov.au with my name and NDIS number in the subject line. 1- A detailed letter from the NDIS Quality and Safeguards Commission and the Fraud Reporting Commission detailing the current investigation regarding approx. $8,000 having been recently fraudulently invoiced from my NDIS funding. 2- A detailed report and assessment from allied health professional. 3- A formal and signed letter from my landlord. As soon as she called, at 9.15 am on 21/9/2020, I asked Mariana, if she could please confirm that she had received all the documents I had sent her. She replied vaguely that she had some documents, she was not sure if they were the right ones, she will check her recent mail. After a ten minute wait, Mariana told me that she might have received my documents, she had not checked her emails recently, but never mind, we would proceed with the review anyway. The Plan Review Meeting was supposed to address the urgent issue that almost all my funding had been stolen meant for my health and everyday needs. The fact that the Plan Reviewer, Mariana Voggenreiter, had lost or misplaced my documents is not an admin issue, considering the weight and urgency of my request and needs, it is negligence. Now, I am an upholder of the rights of the disabled in all contexts and have used my skills and public voice to speak out against injustices. However, my NDIS Plan Reviewer, Mariana Voggenreiter is deaf, and the entire meeting was interpreted to her via Auslan, Sign Language. I was forced to repeat many of my sentences three or four times, and even then Mariana had not understood, despite that I was speaking in clear, articulate and concise language. I ended up receiving very minimal funding as a direct result, and now, with an online international following of at least several hundred thousand, I have no home, no access to my medicine and no knowledge of where my next meal will be coming from."
"These are really nice people doing a pretty good job, don't believe all of the bad press."
"Understaffed"
"Got the info I needed"
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