Medical One - Waurn Ponds

"5 stars due to Dr Monique Couch. She is an amazing GP. If I am having even small concerns, she will always take them seriously, be honest about the possibilities and let me know the options in terms of tests etc if it will ease my mind. She will also be upfront with you about things that are nothing to worry about. When going to pay, many times I have discovered she has made it cheaper for me when she wasn’t obligated too. Can’t recommend her highly enough."

"I have been seeing Dr Mendis for 5 years for my kids and I. I can not thank him enough. He is beyond professionalism, caring and helpful. We are very lucky to have such a good doctor I strongly recommend him as I'd never had wrong advice or treatment from him for 5 years."

"I came here feeling a bit sorry for myself (*whispers*: manflu) and a tad sheepish because it was Sunday and my regular doctor's was closed. It was 1130AM and I could have gone to one of the few bulk billers roundabouts but, ehhhrr, I did not feel like driving far or waiting long. I was hesitant at the fee. I overcame that through need. The receptionist, Anabell, and the doctor (DR ANUSHIA VIJAYADASS) were just lovely. Actually, Dr Vijayadass was beyond lovely: calming, assuring, informative; she gave me typical advice and prescription but other, very helpful advice I had not had before. I followed both typical and first-time advices and now, a day and a bit later and Im feeling much better. Decor is lovely. Clean. Nice place indeed."

"We see Dr.Anushia and she's absolutely lovely and thorough explaining everything. She's been absolutely wonderful for help with my daughters and one with complex needs. Thank you so much, and same to reception. Always kind."

"New online booking system is cooked and doesn't work. Dr Monique Couch is a legend, but Dr George Joseph should not be having direct contact with patients due to his dismissive demeanor and lack of empathy. I understand that compassion fatigue is real, but it's not fair on the doctors who do act with integrity like Dr Couch, for others like Dr Joseph to undo our faith in the medical system."