Peoplecare Health Insurance 2 Young Street, Wollongong, New South Wales 2500
About the Business
Welcome to Peoplecare Health Insurance, located in the heart of Wollongong on Young Street. As an established health insurance agency, we are dedicated to providing exceptional service and comprehensive coverage to our valued members.
At Peoplecare, we understand the importance of a seamless recovery process after a hospital stay. That's why we offer our exclusive Hospital at Home program, which allows you to receive short-term therapy services in the comfort of your own home. From IV antibiotics to wound care, our program ensures that you can return to your daily routine as soon as possible.
As a member of Peoplecare, you have the opportunity to refer a new member to our combined Hospital and Extras cover before January 31, 2024. This not only benefits your loved ones but also rewards you for your loyalty and support.
We take pride in our ability to make you smile. In fact, our dedication to member satisfaction has been recognized in the 2023 Member Satisfaction Survey conducted by Discovery Research, where we achieved a remarkable 97% satisfaction rate. It is our mission to provide you with the best health cover and service available.
As part of our commitment to your wellbeing, we offer a range of health and wellbeing programs at no extra cost to you. Stay connected and up-to-date with the latest industry practices through our mobile app, where you can easily manage your health cover, check your details, view extras limits, make claims, and much more.
Your security is our priority. That's why we have an in-house cyber security expert who provides valuable tips on the current best practices in IT security. Be prepared for the latest security upgrade to our Peoplecare app and stay protected at all times.
We are proud to be a part of the Members Health Fund Alliance, an alliance of not-for-profit health funds that prioritize the health and wellbeing of our members over profit. This partnership allows us to offer you even more benefits and programs to support your health journey and recovery.
Planning for surgery can be overwhelming, but we are here to help. Our new search tool enables you to easily find doctors who have a proven track record of providing Access Gap services, helping you save on out-of-pocket expenses.
Join Peoplecare Health Insurance today and experience the exceptional service and coverage that we are proud to offer. Your health and wellbeing are our top priorities, and we are committed to providing you with the support and care you deserve.
Photos
Location & Phone number
2 Young Street, Wollongong, New South Wales 2500, Australia
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Cannot be happier with the service. They are efficient dealing with claims, help me find the best deal possible, are easy to contact when required and really lovely to deal with."
"I have been with Peoplecare for a number of years. I cannot fault them. Their customer Service is outstanding and I get good rebates on my extras, especially dental and optical."
"It's with deep disappointment that I must agree with the other reviews. I've been a loyal member of Peoplecare since 2003, initially joining as an overseas student and eventually becoming a gold member. After two decades of paying my membership fee and rarely making any claims, I was shocked to learn today that my claim was even less than what their current simple extras customers receive. It is disheartening to think that a company that I have entrusted my healthcare needs to would attempt to take advantage of my loyalty in such a manner. I hope that someone from Peoplecare will reach out to me soon to address my concerns. I attempted to call them today during their business hours, but after waiting for 30+ minutes, I was unable to get through to anyone at all!"
"Long-time member with thousands paid in premiums. Now in search of reputable healthcare insurer that ensures policy coverage is consistently communicated through all channels. Wouldn’t recommend Peoplecare to anyone."
"Gold member, maximum cover, nothing changed in 12 years membership. We feel that the brains behind the scene have neglected the best coverage and the loyal members. Now is time to move on and pick another health fund. Customer service was excellent but the fact that the benefits were not improved during these last 12 years is the result for the 1 star. So, if you are a Gold member, put pressure so that the benefits increase according to the increase of the premium and costs. As a high paid member I think we deserve that the benefits are the best. Well, now too late for myself and husband, we moved on. But a lesson to learn...."
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