Team Global Express
About the Business
Welcome to Team Global Express, a premier establishment and point of interest in the beautiful country of Australia. Located in the charming town of Port Kembla, along Shellharbour Road, our institution is dedicated to providing exceptional services in the realm of global logistics and transportation.
At Team Global Express, we understand the importance of efficient and reliable delivery services in today's interconnected world. With our vast experience and expertise, we have established ourselves as a trusted name in the industry, catering to a wide range of clients and their unique needs.
Whether you are an individual looking to send a package across the globe or a business seeking comprehensive logistics solutions, we have got you covered. Our dedicated team of professionals is committed to ensuring that your goods reach their intended destination safely and on time. We boast a fleet of state-of-the-art vehicles and employ advanced tracking systems, guaranteeing complete visibility and peace of mind throughout the entire delivery process.
As an institution, we take immense pride in our commitment to customer satisfaction. Our friendly and knowledgeable staff is always ready to assist you, providing personalized guidance and support to meet your specific requirements. We understand that each shipment is unique, and we strive to tailor our services to suit your individual needs, ensuring a hassle-free experience every time.
Beyond our exceptional services, Team Global Express is also deeply rooted in the local community. We actively engage in various corporate social responsibility initiatives, supporting local charities and organizations. We believe in giving back and making a positive impact on the lives of those around us.
When you choose Team Global Express, you can rest assured that you are partnering with a reliable and reputable institution that values professionalism, integrity, and unparalleled service. Join our ever-growing list of satisfied clients and experience the convenience and peace of mind that comes with our top-notch logistics solutions.
Visit us today at our conveniently located establishment in Port Kembla, along Shellharbour Road. Discover why Team Global Express is the preferred choice for all your global logistics and transportation needs in Australia.
Location & Phone number
247 Shellharbour Road, Port Kembla, New South Wales 2505, Australia
Hours open
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Worst delivery company in Australia, drivers rude no real and honest options of deliverys and just let the people waiting hours and hours to arrive in the less appropriate hours to left a green card and don’t fix anything comfy for customers…"
"consistently the worse courier service in the southern highlands and south coast. Consignments seemed to be left in limbo for days. My parcel has missed its delivery yet again. How can we prevent online shopping businesses from using Toll in our area"
"Split my delivery and only delivered one item. Can't provide timeframes for the other items. Call centre staff are trained to just say the standard 'we are sorry, Ill create an investigation for you'. There is no ability to actually resolve or provide answers. I guess they at least have tracking!"
"I have the exact same experience as some others in this review thread. I work, I missed the delivery but have a "Sorry we missed you" note. No information WHERE to pickup my package. First call (yesterday) I am clearly talking to an offshore centre or somebody struggling with the English language. I need to wait for an SMS - there are two venues for pickup and she wasn't sure which one. I was walked through a complete update of all my contact details. Fast forward to today. No SMS. I'm, again, walked through updating all my details. It is quite clear this is script following only. I again need to wait for an SMS, despite my protesting that I have not received an SMS. This time I was told the collection point, but it would be available TOMORROW. This was unacceptable to me, so I asked where I can pick it up TODAY. I was told it is at the Depot and will need to wait for an SMS. The agent could not give me the address to the Depot. This is unbelievably bad service. Be warned!"
"I had a large parcel due for delivery on 29th June for which I was at home all day. On checking the tracking number later that day I found the comment that delivery had been attempted but because no one was able to sign for the parcel it was returned to the depot. NO CARD was located in my letter box; under my door or on the front door mat. I then immediately ran Customer Service and requested re-delivery the next day. Nothing arrived. I then contacted Customer Service again and eventually another seven times before the parcel eventually arrived three days after the initial "attempted delivery". Very frustrating and very unprofessional. I will never use any company who uses Toll as their carrier."
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